Microsoft's customer relations management system
MS CRM
Planning Mgr, Factory Mgr, Workforce Mgr
LYNQ modules
It is out of the box planning, scheduling, and labor collection software
What does LYNQ offer?
CADTalk integration to CAD systems
What does SolutionsX offer?
Computer aided dispatch - sends or stores messages and retrieves data
What is CAD?
It is a budgeting software. Budgeting, forecasting, and financial reporting process to give a financial analysis.
What does Budget Maestro offer?
It is a time card software that uses quickbooks and standard overtime.
What does ShopClock offer?
WMS (warehouse management system)
What does CSoft offer?
quality management software
What does uniPoint offer?
ecommerce solution; shopping cart software for online business
What does Cyberstore offer
It's a reporting tool
What is F9?
Avatax is a tax compliant software. It calculates sales tax based on location of unit and the ship to address of the customer and to generate the appropriate quarterly and annual sides tax returns for state filing purposes.
What does Avalara offer?
6 including our WMS system - ShipLink, StarShip, EDI Shipping/Cadacus Shipping, CSoft WMS System
How many shipping systems do we have?
Bill of Materials - list of items to make one unit
BOM
Material requirement planning - a calculator that tells you what, how much, and when you need to restock your inventory based on inventory, demand, and recommendation
MRP
Work in progress - allows you to control costs of work orders
WIP
Landed cost tracking - tracks shipment of imported goods, monitor progress, and arrival time
LCT
accounts payable
AP
accounts receivable
AR
general ledger
GL
contact management system - manages contacts
CMS
Electronic funds transfer - updated data picture of your cash flow
EFT
point of sale
POS
returns merchandise authorization - method of controlling the return or exchange of items sold to CUSTOMERS
RMA
return to vendor - method of controlling the return and exchange of items from SUPPLIERS
RTV
Purchase order
PO
Sales order - efficient order processing, accurate order fulfillment, provides instant access to info about stock availability and prices
SO
Trade promotions management - management of promotions
TPM
Request for quote - record and track bids to multiple prospectives and existing suppliers.
RFQ
Engineering change control - management of engineering changes to products
ECC
SYSPRO learning channel - yearly subscription to library of recorded lessons and self-paced training
SLC
families and groupings - provides tools to arrange stock keeping units into families & groupings of similar items for logistic or supply chain purposes.
F&G
inventory optimization - insures that there is enough stock in the right place at the right time with inventory forecasting, families and groupings, and requirements planning
IO
Open database connectivity - allows for easy exchange between disparate systems. Enables 3rd party programs to access SYSPRO on a read or write basics.
ODBC
SYSPRO process modeling
SPM
Customer relationship management
CRM
Warehouse Management System
WMS
Business object
BO
Electronic data interface - translates data between trading partners
EDI
Enterprise resource planning
ERP
provides a secure database platform for the ERP system
SQL Manager
Value added reseller
VAR
Joint application design
JAD
35
How many years have syspro been in business?
63
We have customers in how many countries?
customers who are directly supported by SYSPRO US
What is a house accnt?
sells SYSPRO to new prospects
What does direct sales do?
provide technical support to customers
What does our support team do?
implement software, provide training, do site audits/assessments, provides consulting
What does our services team do?
provide custom solutions for the customers
What does our development team do?
$250/hr and $2,000/day
What are standard billing rates for services?
QPRT
what system do we use to create quotes?
CRM
What system do we use to manage our customers?
yes
Can VAR provide services to corporate accnts?
No
Can VAR sell software to our corporate accnts?
true
A site audit is a practice for helping customers understand their business processes?
