Dennis Frankie Diverse personalities within a group or team environment can be beneficial or detrimental, Similar when dealing with conflict Issues.
Having multiple personalities can clash creating a problem. As a manager that is prepared in dealing with personality conflict I can help maximize my team skill level In such a situation. The difference of having a proactive response and onto reactive response is key not only to my success as a manager but also to the success of our company's goal.I have created a team charter that identifies each of my team members attributes In order o provide me with insight to their character. I have also supplied a personality assessment in order to help Identify the different personalities and attitudes within the team. Personality Assessment The personality assessment called Jungian 16-type was provided to two team members to include myself to ensure that our team personalities and attitudes are consistent with customer service attributes; friendly, attentive, enthusiastic, patient, with good listening skills.
The Jungian personality assessment based off the work of Carl Jung psychological types, has been used in various team-building exercises Bach-Hawse & Thompson, 2002). Junk's breakdown simplified that individuals will have a preferences Into two types of attitudes Extroversion or Introversion (El). It even went further as to identify a preference of function for perceiving (Sensing vs. Intuition (SIN)) and Interpreting perceptions (Thinking vs.
. Feeling (TFH)). Finally I have just explained the tip of the iceberg to you, it is a very in-depth topic.However, my goal was to simply introduce you to the method I use for my team. As a manager, I would like to establish a customer response culture within our company. References Bach-Hawse, T.
, & Thompson, B. (2002, Spring). Alternative ways of measuring counsels' Jungian psychological-type preferences. В«Journal of Counseling and Development: CD, 173-179. Retrieved from http://search.
Prequels. Com/ Robbins, S. , & Coulter, M. (2012).
"ManagementВ» (1 lath deed. ). Saddle River, NJ: Prentice Hall. On By Snappiest detrimental. Similar when dealing with conflict issues, having multiple personalities personality conflict I can help maximize my team skill level in such a situation. The difference of having a proactive response and not a reactive response is key not only rated a team charter that identifies each of my team members attributes in order assessment in order to help identify the different personalities and attitudes within (Bach-Hawse & Thompson, 2002).
Jung breakdown simplified that individuals will have a preferences into two types of attitudes Extroversion or Introversion (E'). It Intuition (SIN)) and interpreting perceptions (Thinking vs.. Feeling (TFH)). Finally I have Development: CD, 80В»(2), 173-179. Retrieved from http://search.
Prequels. Com/ docketed Robbins, S. , & Coulter, M. (2012).
В«ManagementВ» (1 lath deed. ). Saddle River, NJ: Prentice Hall.
