T/F Public speaking has been taught and studied for thousands of years
true
T/F Because people have different frames of reference, a public speaker must take care to adapt her on his message to the particular audience being addressed
true
_________is anxiety over the prospect of giving a speech in front of an audience.
stage fright
T/F it is normal even desirable to be nervous at the start of a speech
true
________is controlled nervousness that helps energize a speaker for his or her presentation
positive nervousness
T/F Listeners usually realize how tense a speaker is
false
T/F Public speaking and ordinary conversation are similar in that both involve adapting to listener feedback
true
critical thinking includes__________ a). seeing the relationships among ideas b). judging the credibility of statements c). assessing the soundness of evidence d). all answers are correct
all answers are correct
The messages, usually nonverbal, sent from a listener to a speaker are called_________
feedback
The knowledge, experience, goals, values, and attitudes through which each listener filters a message make up the listener's _____
frame of reference
T/F most successful speakers do not experience stage fright
false
_______is mental imaging in which a speaker vividly pictures himself or herself giving a sucessful presentation
visualization
T/F because each person has a difference frame of reference, the meaning of a message will never be exactly the same to a listener as to a speaker
true
according to your textbook, __________is anything that impedes the communication of a message
interference
_______is the belief that one's own group or culture is superior to all other groups or cultures
ethnocentrism
Which of the following is likely to help you deal with nervousness in your speeches? a). visualize yourself giving a strong speech b). focus on communicating rather than on being nervous c). be thoroughly prepared for each speech d). all answers are correct
all answers are correct
avoiding ethnocentrism means that public speakers should.... a). show respect for the cultures of the people they address b). assume that their personal values are shared by all the audience c). agree with the beliefs of all groups and culture d). all answers are correct
show respect for the cultures of the people they address
T/F speechmaking becomes more complex as cultural diversity increases
true
While listening to a speech about gun control, Scott thought back to his experiences as an intern with the police department and decided that the speaker was knowledgeable about the subject. Scott was... a). missing the message due to the error of ethnocentrism b). sending feedback about the message to the speaker c). filtering the message through his frame of reference d). empowering the speaker to make change in the world
filtering the message through his frame of reference
T/F avoiding ethnocentrism is important for listeners as well as for speakers.
true
which of the following does your textbook recommend as a way to help you deal with nervousness in your speeches ? a). be prepared to fall in your first few speeches b). tell the audience how nervous you get when speaking c). work especialy hard on your spech introduction d). all answers are correct
work especially hard on your speech introduction
because speechmakign is a form of power, it carries with it heavy______responsibilites
ethical
_______is the branch of philosophy that deals with issues of right and wrong in human affairs
ethics
in public speaking, sound ethical decisions involve weighing a potential course of action against a). a set of ethical standards or guidelines b). the practicality of taking that course of action c). a set of legal criteria for acceptable speech d). the speakers goals in a given situation
a set of ethical standards or guidelines
T/F Even though there can be gray areas when it comes to assessing a speaker's goals, it is still necessary to ask ethical questions about those goals
true
T/F because listeners recognize that public speakers are promoting their self-interest, it is acceptable for speakers to alter evidence
false
which of the following violates the speaker's ethical obligation to be honest in what she or he says? a).juggling statistics b).quoting out of context c).citing unusual cases as typical examples d).all answers are correct
all answeres are correct
T/F the larger an audience becomes, the greater is the speaker's ethical responsibility to be fully prepared
false
_______is the use of language to defame, demean, or degrade individuals or groups
name-calling
if you present another person's language or ideas as your own, you are guilty of________
plagiarism
according to your TB stealing ideas or language from two or three sources and passing them off as one's own is called
patchwork plagiarism
stealing a speech entirely from a single source and passing it off as your own is_______
global plagiarism
when a speaker________, she restates or summarizes an author's ideas in her own words.
paraphrases
T/F It is only necessary for a speaker to identify his or her source when quoting verbatim---not when paraphrasing
false
Even if your speech as a whole is ethical, you can still be guilty of ________plagiarism if you fail to give credit for quotations, paraphrases, and other specific parts of the speech that are borrowed from other people
incremental
T/F protecting a speakers freedom to express his or her ideas implies agreement with those ideas
false
T/F ppl spend more time listening than doing any other communicative activity
true
hearing and listening are identical
false
listening for pleasure or enjoyment is called________listening
appreciative
_______is listening to provide emotional support for a speaker
empathic listening
T/F b/c the brain can process many more words per minute than we talk, the resulting spare "brain time" makes listening easier
false
listening to understand the message of a speaker is called______listening
comprehensive
listening to evaluate a message for the purpose of accepting or rejecting it is called
critical listening
T/F listening and critical thinking are closely allied that training in listening is also training in how to think
true
the two kinds of listening most closely tied to critical thinking are
comprehensive listening and critical listening
T/F to improve your listening, you should think of listening as a passive process
false
T/F skilled listeners try to remember a speaker's every word
false
at a coffee shop on campus, Rachiel listens to her friend shanti discuss his feelings about his mothers recent death. According to your tb, Rachel is engaged in_______listening
empathic
T/F your tb recommends taking word for word notes as a way to improve your listening skills
false
the first step toward improving your listening skills is to
take listening seriously
_______listeners give their undivided attention to the speaker in a genuine effort to understand her or his point of view
active
T/F when business managers are asked to rank-order the communication skills most crucial to their jobs, they usually rank listening as number one
true
Ian is attending a union meeting in which the union presidential is discussing the company's plan to decrease wages in exchange for an increase in vacation time. As Ian listens, he is trying to determine whether or not to vote for the plan. According to your tb, ian is engaging in ______listening
critical
two major steps in developing your introductory speech is_________and ________your speech
preparing, delivering
when organizing introductory speech should be dividing into_______
intro body conclusion
book recommends ________method of speech delivery for introductory speech
extemporaneous
five elemetns of speech delivery in regards to presenting first speech are.....
gestures eye contact voice and dealing with nerves
_______is a method of generating ideas for speech topics by free association of words and ideas
brainstorming
when your general purpose is to________, you act as a teacher or lecturer
inform
when you want to change or structure the attitudes of your audience, your general purpose is to________
persuade
the ________is a single infinitive phrase that states precisely what a speaker hopes to accomplish in her or his speech
specific purpose statement
the _______is a one sentence statement that sums up or encapsulates the main points of a speech
central idea
T/F the central idea of a speech is usually formulated before the specific purpose
false
"to persuade my audience that the US space program provides many important benefits to people here on earth" is an example of an
specific purpose statement
identify the flaw in the following specific purpose statement: "Why should the university raise tuition?"
expressed as a question
find flaw, "to persuade my audience that congress should ban smoking in public places and increase spending for education."
it contains two unrealated ideas
find flaw in central idea for a speech, " something should be done about global warming."
its too vague
T/F although specific purpose statement for a speech should not be phrased as a question, it is acceptable to phrase the central idea as a question
false
the ______is what a speaker wants the audience to remember after it has forgotten everything else in a speech
residual message
T/F the central idea for a speech should be stated as a full sentence
true
the primary purpose of speechmaking is to
gain a desired response from listeners
audience centerdness involves keeping your audience foremost in mind
at every step of speech preparation and presentation
T/F adapting your messages to the needs of a particular audience means that you must inevitably compromise your beliefs.
false
T/F one key to successful speaking is determining which audiences are worthy of your best efforts to communicate your ideas.
false
according to your t the tendency of people to be concerned above all with their own values, beliefs, and well being is called egocentrism audience centeredness individualism pragmatism
egocentrism
the process of creating a bond with listeners by emphasizing common values, goals, and experiences is called ________by communication scholars
identification
factors of demographic audience discussed are.....
gender, age, group membership, and sexual orientation
T/F taking accound of your listener's racial, ethnic, or cultural background is an important factor in situational audience analysis.
false
which of the following is a factor in situational audience analysis? size of audience religion of audience gender of audience age of audience
size of audience
when gauging your audience's disposition toward the speech topic, you should take into account their a).interest in the topic b)knowledge about the topic c). attitude toward the topic d). all answers are correct
all answers are correct
T/F as a general rule, the larger your audience is, the more frormal your speech presentation should be
true
questions that require responses at fixed intervals along a scale of answers are called________questions
scale
"do you think gun control is a workable solution to the probem of violence in US schools?" is an ex. of an _________question
fixed alternative
Mayor Kathleen Baldwin has been asked to address the Wakefield Community Association about the issue of constructing a swimming pool in the neighborhood. The most important factor Baldwin should consider when analyzing her audience is probably its
attitude toward the topic
Dr. Kristin Lutz is preparing an informative talk about the genetic relationship between twins for a group of expectant parents. The most important factor Dr. Lutz should consider when analyzing her audience is probably its
knowledge of the topic
the _______lists all the books, periodicals, and other resources owned by a library
catalogue
most library catalogues allow you to search for books by a) author b). title c)keyword d) all answers are correct
all answers are correct
_______are used in libraries to classify books and perioicals and to indicate where they can be found on the shelves
call numbers
if you want to find journal or magazine articles on your speech topic, you should consult an
periodical database
T/F you should never cite an article in your speech on the basis of the abstract alone
true
T/F If you need information from a newspaper such as The New York Times, you have little alternative to thumbing through back issues of the paper until you find what you need.
false
you need information about a specific person, you should consult_______such as Who's Who, Dictionary of Hispanic Biography, or contemporary black biography
biographical aid
three kinds of search aids for finding documents on the internet are
search engines, virtual libraries, and government sources
if there is no clearly identified author for a document on the internet, you should try to determine the ______that is responsible for the document.
sponsoring organization
T/F Even if you can't identify the author or sponsoring organization for an Internet document, you can still use the document in your speech as long as it is up to date.
false
T/F the most important task in preparing to conduct a research interview is deciding what questions to ask during the interview
true
T/F after conducting a research interview, you should wait a few days to review and transcribe your notes
false
a ______is a list, complied early in the research process, of works that look as if they might contain helpful information about a speech topic
preliminary bibliography
T/F when taking research notes, you should only write down info that you know you will use in your speech
false
T/F listeners usually find generalization more interesting and convincing than specific statements
false
the thre kinds of supporting materials....
statistics examples and testimony
a ________is a specific case used to illustrate or represent a group of people, ideas, conditions, experiences, or the like
example
T/F examples are especially usedful for getting listeners involved in a speech
true
T/F a hypothetical example is an example that describes an imaginary or fictitious situation
true
a(n)_________example is a specific case referred to in passing to illustrate a point
brief
a(n)__________example is a story, narrative, or anecdote developed at some length to illustrate a point
extended
T/F the impart of an extended example often depends as much on the speaker's delivery as on the content of the example
true
T/F the main purpose of using statistics in a speech is to make the speech more vivid
false
According to your textbook, if you quoted your sixteen-year-old niece on the impact of media violence on high-school students, you would be using ____________ testimony.
peer
Research indicates that the impact of examples is greatly enhanced when they are followed by ____________ that show the examples are typical.
statistics
T/F in most cases, statistics speak for themselves and do not require a lot of explanation when used in a speech
false
when using statistics in a speech, you should a). round off complicated statistics b) identify the sources of your statistics c) use statistics sparingly d)all answers are correct
all answers are correct
According to your textbook, what type of supporting material would you be using if you quoted Yale physicist Daniel Timbie on the compatibility of the big bang theory with religious philosophies?
expert testimony
to restate or summarize a source's ideas in one's own word is to
paraphrase
T/F the purpose of a speech of intro is to reveal the major points that will be made by the main speaker
false
under normal circumstances, a speech of intro should be no more than_______mins long
two to three
T/F bc a speech of introduction focuses on teh main speaker, there is a little need to adapt to the audience
false
the name of the main speaker should usually be states_______of a speech of introduction
end
the main purpose of a speech of presenation is to
present a gift or an award
T/F an acceptance speech gives thanks for a gift, an award, or some other form of public recognition
true
major traits of a good acceptance speech are brevity, humility, and ________
graciousness
the purpose of a(n)________speech is to play tribute to a person, a group of people, an institution, or an idea
commemorative
speeches that pay tribute to a person, a group of people, an institution, or an idea, all of them are...
commemorative speeches
T/F Of all the kinds of speeches, perhaps none depends more on the creative and subtle use of language than does the commemorative speech.
true