1.Know about different types of office equipment and its uses1.1 Identify different types of equipment and their usesPrinter;Scanner;Photocopier;Laminator;Telephone;Computer;Franking Machine;Binding Machine;Shredder;1.

2 Describe the different features of different types of office equipment1.3 Explain why different types of equipment are chosen for tasks2. Understand the purpose of following instructions and health and safety procedures2.1 Explain the purpose of following manufactures instructions when using equipment2.2 Explain the purpose of following organisational instructions when using equipment2.

3 Identify health and safety procedures for using different types of equipment2.4 Explain the purpose of following health and safety procedures when using equipment2.5 Explain the purpose of keeping equipment clean and hygienic3. Understand how to use equipment in a way that minimises waste3.1 Give examples of waste when using equipmentSome examples of causing waste when using equipment are printing out multiple copies of documents to find that there are spelling mistakes so they will need to be discarded.3.

2 Give examples of ways to reduce wasteThere are many ways that a company can cut down on waste, they can do things like double sided printing, double checking work before printing and doing a tester print before printing out multiple documents will cut down waste of paper and ink.3.3 Explain the purpose of minimising waste4. Know about the different types of problems that may occur when using equipment and how to deal with them4. 1 Give examples of equipment problemsThere are many things that can go wrong when using office equipment like paper jams, network connection problems, running out of toner/ink when using the printer/scanner/photocopier.

Electrical equipment is prone to overheating especially if dust has collected in fans, Another problem that could occur with electrical equipment is power cuts, problems with wiring etc.4.2 Explain the purpose of following manufactures instructions and organisational procedures when dealing with problems4.3 Give examples of how to deal with problems5. Understand the purpose of meeting work standards and deadlines5.

1 Explain the purpose of meeting work standards and deadlines when using equipment6. Understand the purpose of leaving equipment and the work area ready for the next user6.1 Explain the purpose of leaving equipment and the work area ready for the next user