IntroductionNowadays, computer is one of the technologies that most people use in their everyday lives. The use of computer is one of the fastest growing and most important development in our time.
People used computers to give easiest and fastest method of finding information. Computers began from a wild imaginative idea to the world’s highly prioritized tool. Computers today are now used as a substitute for manual processes and other past inventions like the radio, television, and more. It is now used by people for much simpler, easier and faster way to do things. Some used it as a hobby, and some use it as a job.Computers are just known as a piece of equipment where awesome package of glass, plastic, metal and wires use to make our work easier.
It is one way to achieve changes, which can create different things through using its features. Computers are efficient tools in processing data into useful information. They are essential tools in almost every field of research and applied technologies because of their capabilities. And because of the widespread use and availability of computers, it is essential that everyone acquires an understanding to be ignorant of the important role of computers in any career or business of choice. Being computer literate it can give anyone great competitive advantages.
Information System is an academic or professional discipline bridging the business field and the well defined Computer Science or Information Technology field that is evolving toward a new scientific area of study.It's important because it improves the effectiveness and efficiency of an organization. We need information system because I.S. explores the direct application of software design and development to the business domain. So a business user will be much more effective in his or her job if they have at least some knowledge of how this application works to meet their needs.
Web-based information displays many benefits of multimedia technology. Using today's fast broadband connections, it is possible to stream sophisticated content to a computer anywhere in the world.It is an information system that uses Internet web technologies to deliver information and services, to users or other information systems and it is a software system whose main purpose is to publish and maintain data by using hypertext based principles. This is an advantage for many people as the information can be received and read wherever and whenever it is convenient for them, which can be a crucial factor for a busy executive. A significant amount of interactive multimedia content is now delivered via the internet.Background of the StudyPC Hub is one of the cheapest wholesaler and retailer company in SM City Pampanga and it was established in the year 2009, it was located at SM Pampanga, Cyberzone, San Fernando, Pampanga.
It started with a two friends in a computer shop, they create a business partners like computer repair center and they improve it and the company was named PC Hub. PC Hub can trace its humble beginnings in 2001. Its first branch was opened at Gilmore, Quezon City. In line with the company's vision for expansion, it branched out in SM Fairview in 2005.
With plans of opening company all over Luzon, it was and is still one of the fastest growing IT company in the Philippines.PC Hub caters walk-in ; corporate clients. From retail to wholesale, it is the partner of choice for many provincial dealers nationwide. They caters a wide range of services and products. They retails, wholesales, provide solutions, repairs, services. Products ranges from low, mid and high-end, critical pc components, consumer electronics, mobile-handsets, hobbyists, and gamers product are some examples.
Dealer of several leading brands like Intel, AMD, Nokia, Olympus, JBL, LG, Creative, Sennheiser, Epson, Bitfenix, Corsair, Coolermaster, Powercolor, Enermax, Inno3d, Palit, Fujitsu, Fuji Xerox, Samsung, Asus, Acer, HP, Canon, Blue notebooks, TViX, Razer, and many more.They have a total of 8 employee all of them are very humble, friendly and a "community first" and "customer first" attitude. Many customers buying and reserving products in this company because they have a good service, good quality of products and you can get an item at a cheaper price. The proponents survey 10 customers in store and ask them if they are satisfied with their services, and the result is 7 out of 10 are satisfied the other 3 said some of the product is overpriced and some products are not available because its order basis only.
PC Hub earns over 6 to 12 thousand a day depends on the season. They have a vision and mission that says ” To be a supreme company with a clear focus on computers.” and “To be able to deliver excellent value to our customers, employees, society as a whole and values integerity, commitment, passion and precision.” This company is a good choice for customers in Luzon and to be soon in nationwide.PC Hub have a facebook page to promote their products online and uses google documents to view the full list of products. The manager of the PC Hub thinking to create a website for their customers for information needs but he did not persue the plan because he is busy on his other business to.
Some problems of the proponents encounter that the customers are not updated about the company products in facebook fanpage because the administrator in the fanpage are not updating the products, events, promo everyday or everyweek. That’s why this company needs a website or web based information system for the company needs.Statement of the Problem Through observation, surveys and interviews made by the proponents the following problems were concluded.General ProblemPC Hub uses facebook fanpage for presenting product information and inquiries for reservation. Using this kind of services customers are not aware if the information in the fanpage is updated. With this general problem arises the following specific problem.
Specific ProblemsUsing contact number for reserving products and some people they cancel their reservation. The list of product in the fanpage are uncategorized and some them are out of dated. Using of facebook fanpage that is not automatically updated by their administrator or who are owner of the page. The customers are not aware if there is available products or the products are in stock.Objective of the StudyThe proponents are aiming for the improvements of the existing using of fanpage of PC Hub. The following objectives listed to develop more efficient and reliable system.
General ObjectiveThe general objective of this study is to create Web Based Information System and Item Reservation for PC Hub so people can access their needs and information online.Specific ObjectiveUsing a bank account and email for better reservation. Better list and categorized items or products, updated list and updated product and shows all promo’s, sale’s and event’s that all customers can join in. A better Web Based System that shows all information and products of PC Hub that include services, about us, products, pre-order / order and many more. Customers will know if there is a new, available or not available product in the list and a user friendly interface that they can easily use by the customers online.Scopes and LimitationThe Web Based Information System and Item Reservation have its own Scopes and Limitation.
The proposed system will be used as the main information site aside from the Facebook Fanpage. It will be made accurately and easily updated item and reservation. The said proposed system will also produce fast, accurate and efficient ways of processing the information system. It is expected that the proposed system will minimize the problem and out dated products in the current system.ScopesThe proposed system provides a user friendly interface. A administrator that able to access the system faster, it contains a security log-in and level of access.
The administrator will be able to monitor the products and list of those who reserved an item. The system administrator has the following file maintenance feature that includes editing, searching, deleting, adding and updating items. The system is capable to feedback via email for those who reserved to inform them about their products.LimitationsThe proponents did not include the effect of external factors such as viruses and operating system breakdown as these will affect the performance of the system. The customers cannot edit text, add or delete products in the pages. The administrator staff can only edit the products not the employee like cashier in the company.
Online payment does not support or not available only reservation and bank accounts with down payment only.Significance of the StudyThe system proposed by the proponents offers a lot of significance not only to the organization but to the community, clients, students, and teachers as well.Educational SignificanceThe proposed system will be used by the following researchers reference for the study. Ideas and concept of the study can serve as a guide where the future researcher. This study together with the proposed system entitled “Web Based Information System and Item Reservation” will aid the proponents to expand their familiarity and knowledge in the actual application of their chosen profession.
It will also serve as a reference for other proponents who want to conduct a study as well as those who want to develop their own system.Economic SignificanceThe proposed system will lead to more effective, continuous progress of PC Hub Pampanga. Having the customer satisfied with the services of PC Hub Pampanga, the sales of PC Hub Pampanga will eventually increase because of the returning customers.Technological SignificanceSince the computer technology era is happening now, all people are now well-equipped with new technology. This new technology will provide efficiency and accuracy.
The proposed system was included as one of the improvements and innovation of the locale that will be useful in its status of development. The system may help in the simplification of its processes like the Web Information and Reservation.The study will introduce the locale to the technological novelties that the modern world nowadays. The study aims to develop a system which is new and innovative, a pioneering modification and alteration to provide a much better services to the public. It is also aims to technologies and equips the PC Hub by introducing the use of computers in their Web Based Information.
Definition of TermsWeb Based – means the entire application is implemented using Web technologies. Information System – is any combination of information technology and people's activities that support operations, management and decision making. Proponents – is person who puts forward a proposition or proposal.
