MIS 180 Chapter 3

provides access to Internet information through documents including text, graphics, audio, and video files that use a special formatting language called Hypertext Transport Protocol

the Internet Protocol Web browsers use to request and display Web pages using URL --> universal resource locator

the buying and selling of goods and services over the Internet

includes ecommerce along with all activities related to internal and external business operations

the ability of an organization to tailor its products or services to the customer's specifications

when a company knows enough about a customer's likes and dislikes that it can fashion offers more likely to appeal to that person

agents, software, or businesses that provide a trading infrastructure to bring buyers and sellers together

reducing costsimproving operationsimproving effectiveness

a plan that details how a company creates, delivers, and generates revenues on the InternetBusiness-to-businessBusiness-to-consumerconsumer-to-businessconsumer-to-consumer

refers to the wisdom of the crowd

website or web application that uses content from more than one source to create a completely new product or service

the ability to purchase goods and services through a wireless Internet-enabled device