WGU c203

The ability to inspire confidence and support among the people who are needed to achieve organizational goals

Attaining desirable outcomes such as productivity, quality, and satisfaction in a given situation

A relationship between leaders and group members in which power is approximately balanced

Factors in the work environment that provide guidance and incentives to perform, making the leader's role almost superfluous

Finding joy in accomplishment for its own sake

Forthrightness in expressing demands, opinions, feelings, and attitudes

Being genuine and honest about your personality, values, and beliefs, as well as having integrity

A broad personality trait that captures bottom-line self-assessment, composed of self-esteem, locus of control, generalized self-efficacy, and emotional stability

A propensity to put forth high energy into achieving goals and persistence in applying that energy

The ability to do such things as understand one's feelings, have empathy for others, and regulate one's emotions to enhance one's quality of life

The ability to understand the long-range implications of actions and policies

The ability to adjust to different situations

A depth of understanding that requires considerable intuition and common sense

The belief that one is the prime mover behind events

The ability to solve everyday problems by using experience-based knowledge to adapt to and shape the environment

A person's confidence in another individual's intentions and motives and in the sincerity of that individual's word

A special quality of leaders whose purposes, powers, and extraordinary determination differentiate them from others

The disparity in views of leaders: they are revered or vastly unpopular, but people rarely feel neutral about them

The technique of inspiring and instructing group members by telling fascinating stories

Also, the brand called you, or your basket of strengths that makes you unique

A charismatic leader who exercises few restraints on the use of power in order to best serve his or her own interests

A charismatic leader who restrains the use of power in order to benefit others

A leader who brings about positive, major changes in an organization

The ability to imagine different and better conditions and ways to achieve them

A formal evaluation of superiors based on input from people who work for and with them, sometimes including customers and suppliers

A person in charge who retains most of the authority for himself or herself

The person in charge who encourages group discussion about an issue and then makes a decision that reflects general agreement and that group members will support

The degree to which the leader creates an environment of emotional support, warmth, friendliness, and trust

A person in charge who confers with group members before making a decision

A person in charge who confers final authority on the group

One who helps group members attain productivity, including good quality and customer satisfaction, as well as job satisfaction

Organizing and defining relationships in the group by activities such as assigning specific tasks, specifying procedures to be followed, scheduling work, and clarifying expectations of team members

A framework for specifying the extent of a leader's concern for the production and people

The relatively consistent pattern of behavior that characterizes a leader

A set of leadership behaviors particularly relevant to subordinates' motivation to voice their opinion

A person in charge who shares decision making with group members

The situation that occurs when a managerial leader believes that a group member will succeed, and communicates this belief without realizing it

One who serves constituents by working on their behalf to help them achieve their goals, not the leader's own goals

One that makes a person or group stop and think about why they are doing or not doing something

The extent to which a unit's activities are linked into the system of organized activities

The power to punish for noncompliance; power based on fear

The assignment of formal authority and responsibility for accomplishing a specific task to another person

The point of view that a person accrues power by other being dependent on him or her for things they value

Passing decision-making authority and responsibility from managers to group members

Power stemming from formal control over the information people need to do their work

The lawful right to make a decision and expect compliance

Informal approaches to gaining power through means other than merit or luck

Power derived from the person rather than from the organization

An individual's positive psychological state of development, characterized by four psychological resources: self-efficacy, hope, optimism, and resilience

The potential or ability to influence decisions and control resources

The power stemming from one's status and reputation

The view that an organization requires a continuing flow of human resources, money, customers and clients, technological inputs, and materials to continue to function

The authority to give employees rewards for compliance

The idea that all organizational members are capable of leading themselves, at least to some extent

An explanation of sources of power suggesting that units best able to cope with the firm's critical problems and uncertainties acquire relatively large amounts of power

Also referred to as turf wars, political tactics that involve protecting and hoarding resources that give one power, such as information, relationships, and decision-making authority

Influence tactic in which influence agent explains how carrying out a request or supporting a proposal will benefit the target personally, including advancing the target's career

A manipulative approach in which one does something simply because others are doing likewise

To win over opponents by making them part of your team or giving them a stake in the system

A specific arrangement of parties working together to combine their power

The most successful outcome of a leader's influence tactic: The person makes a full effort

Partial success of an influence attempt by a leader: The person makes a modest effort

The act of demeaning or insulting oneself to control the behavior of another person

A leader who gets directly involved in the details and process of operations

Personal assumptions about the traits and abilities that characterize an ideal organizational leader

The ability to affect the behavior of others in a particular direction

Influencing others by acting as a positive role model

People in the work-place who ruthlessly manipulate others

A captivating, inspiring personality with charm and charismatic-like qualities

The potential or capacity to influence.

The state that occurs when an influence attempt by a leader is unsuccessful: The target is opposed to carrying out the request and finds ways to either not comply or do a poor job

A means of influence in which the leader enlists a person with more formal authority to do the influencing

The current buzzword for the commitment that workers make to their employers

An explanation of motivation contending that employee satisfaction and motivation depend on how fairly the employees believe they are treated in comparison to peers

A one-on-one development process formally contracted between a coach and a management-level client to help achieve goals related to professional development and/or business performance

An individual's assessment of the probability that effort will lead to correct performance of the task

A theory of motivation based on the premise that the amount of effort people expend depends on how much reward they can expect in return

What a person is trying to accomplish

An individual's assessment of the probability that performance will lead to certain outcomes

Anything that might stem from performance, such as a reward

The confidence in one's ability to carry out a specific task

The worth or attractiveness of an outcome

An employee's belief that that he or she can be creative in a work role

The production of novel and useful ideas

An experience so engrossing and enjoyable that the task becomes worth doing for its own sake, regardless of the external consequences

The process of creating new ideas and their implementation

A space designed to nurture creativity

A method of brainstorming in which a group identifies all the possible complaints others might have about the group's organizational unit

A concerted effort to improve how knowledge is created, delivered, and applied

An organization that is skilled at creating, acquiring, and transferring knowledge and at modifying behavior to reflect new knowledge and insights

The process of creating or sustaining an organization by providing the right direction and inspiration

Those activities that lead to the statement of goals and objectives and the choice of strategy

An integrated, overall concept of how the firm will achieve its objectives

A method of considering internal strengths, weaknesses, and external opportunities and threats in a given situation

As a cultural value, the degree to which individuals are (and should be) assertive, confrontational, and aggressive in their relationships with one another

A set of learning experiences designed to help employees understand the customs, traditions, and beliefs of another culture

An outsider's ability to interpret someone's unfamiliar and ambiguous gestures the way that person's compatriots would

An awareness of and a willingness to investigate the reasons why people of another culture act as they do

A learning experience designed to bring about work-place harmony by teaching people how to get along better with diverse work associates

A group of employees throughout the company who affiliate on the basis of a group characteristic such as race, ethnicity, sex, sexual orientation, or physical ability status

As a cultural value, the extent to which individuals engage (and should engage) in future-oriented behaviors such as delaying gratification, planning, and making investments for the future

As a cultural value, the degree to which a culture minimizes, and should minimize, gender inequality

The ability to exercise effective leadership in a variety of countries

As a cultural value, the degree to which a society encourages and rewards, and should encourage and reward, individuals for being fair, altruistic, and caring others

As a cultural value, the degree to which individuals express, and should express, pride, loyalty, and cohesiveness in their organizations and families

The presence of a culturally heterogeneous group of leaders

A leader with the skills and attitudes to relate effectively to and motivate people across race, gender, age, social attitudes, and lifestyles

A worker who is convinced that all cultures are equally good and enjoys learning about other cultures

As a cultural value, the degree to which a society encourages (or should encourage) and rewards group member for performance improvement and excellence

As a cultural value, the degree to which members of a society expect, and should expect, power to be distributed unequally

As a cultural value, the importance nations and individuals attach to time

As a cultural value, the extent to which members of a society rely (and should rely) on social norms, rules, and procedures to lessen the unpredictability of future events

As a cultural value, the number of hours per week and weeks per year people expect to invest in work versus leisure, or other non-work activities

An in-depth style of learning that occurs when people use feedback to confront the validity of the goal or the values implicit in the situation

A learning experience that helps leaders develop by seeing more clearly their patterns of behaviors, the reasons for such behaviors, and the impact of these behaviors and attitudes on their effectiveness

An orderly process of identifying and grooming people to replace executives

A more experienced person who develops a protégé's abilities through tutoring, coaching, guidance, and emotional support

Insightfully processing feedback about oneself to improve personal effectiveness

The ability to mobilize one's efforts to stay focused on attaining an important goal

An approach to mentoring in which the trainee follows the mentor around for a stated period of time

A situation in which learners seek minimum feedback that might substantially confront their basic ideas or actions