What is a health insurance premium?
The amount paid by the patient to an insurance agency for an insurance policy
Although epidemiologists are spending less time overall studying communicable diseases, which communicable disease remains a priority?
HIV/AIDS
What is the reason for using the "systems theory" to study a health care facility?
It helps the facility to focus on its mission
Who is known as the "Father of Medicine"
Hippocrates
What is the main type of health care system does the United States currently have?
private system funded by insurance and out-of-pocket payments
What is the purpose of the Food and Drug Administration?
Regulate food and drug products that are sold in the United States
Which of the following is true about organizational structures in health care facilities?
Employees must respect the roles of other team members
In ancient times, which of the following helped to slow the spread of disease?
Development of sewer systems
Why is geriatric care in high-demand?
People are living longer
Which of the following describes a system?
A group of individual parts that work together to form a unified whole
Patient satisfaction, productivity, cost effectiveness and efficiency are known as what?
Measures of success in a health care system
Medication management is an example of what component of the health care delivery system?
Services
Treatment in outpatient settings is an example of which of the following?
Cost containment
What is the name of the world's first pandemic, which occurred during the Dark Ages?
Bubonic Plague
Which of the following is true about a PPO?
The insured person does not need to choose a primary care physician to coordinate care.
Why do HMOs encourage healthy lifestyle practices?
It is cheaper to prevent illness than to treat an illness.
The availability of the Internet and access to medical information has had what impact on health care consumers?
They are more frequently taking responsibility for their own health.
Medicaid is run by the ____ government.
state
What is common to both a nursing home and an independent living facility?
They both care for elderly, disabled, or rehabilitation patients
Mark's insurance pays 100% of physician visits after a deductible of $250. Mark has already paid $100 of the deductible.
The next time Mark visits his physician, the physician charges $125. How much is Mark responsible for paying?
$125
What is required of all conflict resolution strategies?
Compromise
What should a health care worker do if the solution to a problem requires a task that is outside of the scope of practice?
Consult the supervisor.
In what way can a health care worker demonstrate commitment?
By staying late to help a co-worker finish a difficult task
Why is it helpful to write down a goal?
To make it seem real and attainable
Lydia works at a medical facility in which all employees are required to wear white shoes. Lydia does not agree with this rule. What should Lydia do?
Comply with the rule and wear appropriate shoes.
Why is the evaluation step an important part of the problem solving method?
To determine whether the solution was successful or if another solution would have worked better
Which of the following is a trait that effective leaders demonstrate?
Open-minded
Which of the following demonstrates responsibility?
Admitting to a mistake
When is it acceptable to criticize cultural or religious beliefs in the workplace?
It is never acceptable to criticize cultural or religious differences.
If you develop and implement a solution to a problem, but discover your strategy did not work. What should you do next?
Evaluate the results and create a new solution.
How should health care workers behave during interactions with patients and co-workers?
Professionally
What should a health care worker do if a goal fails to be accomplished?
Evaluate the goal and determine the reason for failure.
Which of the following is an example of a time management tool
Daily planner
What is the first step in the problem solving method?
Identify the problem.
Which of the following personal hygiene products is appropriate for health care workers?
Deodorant
How should health care workers keep their fingernails?
Short and rounded
Which of the following is true?
You can learn from failures.
At work, if you create a time management plan to keep track of your daily tasks. Which of the following is an important technique to follow?
Prioritize tasks.
When is it acceptable to be dishonest in a health care facility?
It is never acceptable to be dishonest.
Which of the following is the best description of how health care workers should dress?
Clean, well-fitting clothes that are appropriate for specific jobs
An employer is telling a prospective employee about the expected work hours and work setting for the job.
What is the employer discussing?
Working conditions
Which level of education requires four or more years of study at a college or university?
Bachelor's Degree
What do many health care careers require in order to ensure that workers have the vital skills and are competent?
Credentials
Who is legally responsible for knowing what the state requirements are to maintain credentials for a health care career?
The worker
Which type of credential involves keeping the names of people who are qualified to work in a career on an official list?
Registration
A group of ultrasound technicians who own and operate a prenatal ultrasound business together is an example of what trend in health care careers?
Entrepreneurship
An article in a professional newsletter states that the number of workers needed in the profession is expected to increase over the next five years. What is this article is discussing?
Job outlook
Which of these terms refers to promotions to higher-level positions in the career?
Advancement
Which type of work has no pay, but offers valuable experience?
Volunteer work
Which of these career levels generally requires the most amount of training?
Professional
What is an experience where you get to see first-hand "a day in the life" of someone working in a particular career called?
Job shadowing
A student is attending the local technical college in a course of study that will take several months to two years of study. What level of education is he probably pursuing?
An Associate's Degree
How is it best to start doing research about possible careers?
Reviewing published materials
Which of the following is true of health care careers?
Employees must find ways to cope with workplace stress
HOSA and SkillsUSA-VICA are examples of what type of organization?
Student organizations
Which type of credential is usually voluntary and managed by the national professional organization for the career?
Certification
Which of these types of organizations exist to further a certain career?
Professional organizations
What are the several jobs that act as steps along the way to a person's ultimate career goal called?
Career path
Which of these groups can revoke a member's license to practice?
Government agency who authorizes people to work in the career
What is it called when a person continues to get more education to keep skills up-to-date, even after becoming employed?
Professional development
A worker who has skills as both a nursing assistant and a medical assistant is an example of what trend in health care careers?
Multicompetent workers
Which of these career levels generally requires the least amount of training?
Aide or Assistant
Which level of education provides experience and education while the person is performing the work?
On-the-job Training
