STUDY GUIDE BMOM 5203 ORGANISATION AND BUSINESS MANAGEMENT Chapter 2 – Theories in Management Introduction The Appendix to Chapter 1 of the textbook by Bateman & Snell (2011) describes the history of management and its major approaches. The approaches are grouped into five, namely, classical, behavioral, management science, contingency, and the systems approach. Learning Goal The goal is to enable you to identify the historical benchmarks of management which are still applied today.Learning Objectives After completing this chapter, you should be able to: 1.

2. Describe the history of management thought; and Distinguish the various theories in management. Mind Map Management Science Classical Approach THEORIES IN MANAGEMENT System Approach Contingency Approach Behavioral Approach 12 STUDY GUIDE BMOM 5203 ORGANISATION AND BUSINESS MANAGEMENT Learning Activities (a) Individual Learning Activities (i) (ii) (iii) Compare and contrast the contributions of Taylor, Frank and Lillian Gilbreth and Gantt to the classical approach.What is the significance of the studies done at the Hawthorne Works at the Western Electric Company? Read the article by Harold Koontz, 1961, The Management theory Jungle, the Academy of Management Journal, December, pp174188. (b) Collaborative Learning Activities (i) (ii) What are your comments on the article by Koontz? Discuss the behavioral approach to management.

What two studies were important to the development of the behavioral approach to management?What kind of workplace would Henri Fayol create? How about Mary Parker Follett? How about Frederick Taylor? (iii) Post Test 1. 2. 3. 4.

Compare and contrast the approaches in the evolution of management. What is the contingency approach? Discuss the management approaches of your organisation or a Malaysian one. How do today’s managers use the (a) Scientific Management, (b) Behavioral Approach? 13