Several reasons for the decline included the following: ; Price controls in both Medicare and Medicaid reimbursements and contracts with facilities managed by health maintenance organizations (Homos) and large national health-care companies ; Increasing competition from national retail pharmacy chains such as Walgreen and in-house pharmacies at large local hospitals ; Inefficient operating procedures, which haven't received a comprehensive review or overhaul in almost woo decades The Reliable Pharmaceutical Service management team developed a strategic plan, the key element of which is a major effort to streamline operations to improve service and reduce costs.Application Architecture Plan For the application architecture plan, the determined solutions for the 5 year plan of streamline operation to improve services and reduce costs are to apply the following: 1.
Supply chain management (SCM): Implement systems that seamlessly integrate product development, product acquisition, manufacturing, and inventory management in anticipation of rapid sales growth. 2. Customer support system (CSS): Implement an order-processing and fulfillment system that seamlessly integrates with the supply chain management systems to support mail, phone, and Web-based ordering. 3.
Strategic information management system (SIMS): Implement an information system that can extract and analyze supply chain and customer support information for strategic and operational decision making and control.Package solution. 4. Accounting/finance: Purchase a package solution, finitely an intranet application, to maximize employee access to financial data for planning and control.
Technology Architecture Plan The Technology Architect plan for Reliable Pharmaceuticals Service for the 5 years solution will consist centralizing the way the organization streamline operation to improve services and reduce costs by performed the following: 1 . Further distribute business applications across multiple locations and computer systems, reserving the data center for Web server, database, and telecommunications functions to allow incremental and rapid growth in capacity. 2.Migrate strategic business processes to the Internet and Web, first supporting supply chain management, next supporting direct customer ordering on a new, dynamic Web site, and finally supporting additional customer relationship management (CRM) functions that link internal systems and databases.
3. Anticipate the eventual move toward Web-based intranet solutions for business functions such as human resources, accounting, finance, and information management, using purchased software to the greatest extent possible. In order for Reliable Pharmaceuticals Service to streamline operations to improve service and reduce costs, is by re-evaluate and implement theirs information system.As stated in the application architecture the organization needs to implement theirs Supply chain management (SCM), Customer support system (CSS), Strategic information management system (SIMS), and Accounting/finance. By organized and centralized the way internal department communication with one another, and provided the information resource for the entire department it will help Reliable Pharmaceuticals Service to streamline operations to improve service and reduce costs.
As depict in the above diagram by centralized and sharing information all the department in the organization will have the resources to provide assistance and serve the customer faster and better than it previously had. Previously Reliable Pharmaceuticals Service systems are unrecognized; from outdated system, which employees have to manually process daily operation.Revenue and profit decline due to inefficient operating procedures, which haven't received a comprehensive review r overhaul in almost two decades. With the new system implemented it will allows Reliable Pharmaceuticals Service expand service, and streamline operation to more automated, which in turn will create more revenue and profit. This will allow Reliable Pharmaceuticals Service to stay in competition with other organization.
In the next 5 years Reliable Pharmaceuticals Service the architecture may evolve due to the expansion of the organization, if they implement theirs system to keep current with the technologies, it will reduce theirs cost in future spending.
