List the five dimensions of the general environment and give an example of a force within each dimension that would affect a local car dealership. There are five dimensions of a general environment that have the potential to influence an organization in important ways.
In the case of a local dealership, it is as follows: Economic Dimension- This affects the economic growth, inflation, interest rates, and unemployment of the dealership. Technological Dimension- Since this refers to technology and methods available for converting resources into products or services, for a dealership, this would equate to productivity.In other words, would the dealership be able to produce more cars by pre-programmed robots alongside humans or by humans alone? Sociocultural Dimension- This refers to customs, values, and demographic characteristics of the society. With that said, assuming "local" is in America, local car dealerships are going to be more inclined to values as opposed to customs like in the Middle East. Over there men would only do business with men.
Female saleswomen (if there is any), would only do business with female customers etc.Political-Legal Dimension- This refers to the relationship between business and government. A local dealership would have to abide by rules and regulations passed from the government in order to be operating legally. Business licenses and employee rights are to name a few. International Dimension- This component refers to organizations being involved or affected by businesses in other countries.
If our local car dealership just so happens to be a Hyundai dealership, and Hyundai Corporation based in Korea developed new technology, the local dealership would be affected in a positive manner as well.Briefly describe the three major areas of special concern with respect to managerial ethics. Provide an example of each area of special concern (do not use the examples in the text). One of the three major areas of special concern in regards to managerial ethics is the treatment of employees by the organization (Firm to employee). It would be unethical for the organization to look up employees' Facebook account to see whether they lied about work related matters.
Next is the treatment of the organization by the employees (Employees to firm).Using company cellphones for personal use and selling company information would fall under honesty. Lastly is how employees and the organization treat other economic agents. I've got a one-word example; ENRON! Enough said.
Describe the bases for departmentalization at a sit-down restaurant. Find examples of at least two types of departmentalization that would be used in a restaurant. One of the two building blocks of organizational structure created by local arrangement or situational circumstances is departmentalization.There are four common bases of departmentalization.
These are customer, function, location, and product. Overall, departmentalization groups jobs together and allows the owner to delegate department heads/directors and hold them accountable for their own respective areas. For a sit-down restaurant, one type of departmentalization utilized is functional; the most common base used among smaller organizations. With this approach, we can let chefs be chefs, waiters be waiters, and so on.Another type of departmentalization also used is location.
Location refers to branches of restaurants from my understanding. How do the reward system and organization culture affect innovation in organizations? Reward systems and organization cultures are two of the three approaches that organizations utilize to affect innovation in a positive manner. For example, Google understood that happy employees are productive employees. They provide generous employee perks like free 5-star lunches, yoga classes during work hours, just to name a few.Depending on how a reward system is established, employees can either be encouraged, or discouraged to take risks in the name of innovation and providing an edge against neighboring competitors; consequences still remain unchanged; withholding raises, reducing promotional opportunities, and/or ultimately being fired.
You are a supervisor at Meridian Plastics Corporation, with 25 people under your supervision. You do not have the power to hire and fire employees, grant pay raises, or promote people. Furthermore, the union contract severely limits your ability to move people around from one work assignment to another.You are not allowed to give compensatory time off. In general, you lack control over the material things people value.
Describe your situation in terms of the various reinforcement techniques available to you. With only 25 employees under my supervision for Meridian Plastics Corporation, I can only assume that I am on the low end of the managerial totem pole; there are managerial functions that I am hindered from doing. With that said, I know without a doubt that I am working for a huge corporation. In addition, I would have middle managers supervising over me to oversee my performance as the supervisor of my 25 employees.
Although there are restrictions, it is also an advantage to the corporation because it enforces communication up and down the chain of command. One good reinforcement technique I can utilize at my discretion is conducting performance reviews. It can be used as a measuring stick that I can turn around with and report to higher up so they can see who are performing to standard, and who are not; giving middle managers a better insight prior to performing their managerial functions otherwise I wouldn’t have authority to perform.Describe three types of workplace behaviors.
How do they affect the organization? There are three types of workplace behaviors that can affect the organization. They are Performance behaviors, Withdrawal behaviors, Organizational Citizenship behaviors. These are behaviors that either influence organizations directly or indirectly. Performance behaviors, for example, can easily be measured. It is a standard set forth by the organization for the individual to perform.
Overall, performance is a plus for the organization.As we can see for the withdrawal behavior, it is a negative for the organization; it is associated to turn over and absenteeism. Although there are factors that can benefit the organization through turn-over. One good example is through cutting costs.
Lastly, employees who display good organizational citizenship find ways to contribute to enhance the organization overall. Not only do they do exceptionally well on individual job performance, they work outside their “department” alongside fellow employees, helping out with organizational duties.
