Self-Motivated Professional with significant expertise in the field of Aviation And Operations Management Ensuring aviation safety/security and providing excellent customer services and support. AREAS OF EXPERTISE Operations Management Wildlife Control Emergency Management Curbside Traffic Management Security Management Customer Service Flight Management Transportation Coordination KEY ACCOMPLISHMENTS Less than 1 discrepancy in average per year on the FAA Inspection during the tenure of operations manager. 0 discrepancies on the TSA comprehensive inspections during the tenure of operations manager. PROFESSIONAL HIGHLIGHTS Aviation and Operations Management Managed Airport Emergency Plan and responded to the airport emergencies.
Developed ASP amendments. Scheduled daily assignments, shift briefings, vacations, and training courses for subordinates. Managed wildlife control. Coordinated ground transportation and vehicle maintenance and repair. Managed aviation department resources and cooperated with emergency, law enforcement and federal agencies.
Directed Departmental Training Courses. Authorized necessary acquisitions for employees. Supervised employees and evaluated their performance. Enforced TSA and FAA Part 139 regulations. Safety and Security Informed all staff members regarding changes/additions/updates to FAA Part 139 or CFR 1540 regulations.
Issued NoTAMs to Flight Service and informed staff members on the airfield conditions. Responded to and recorded emergency situations. Conducted inspections of airside and landside operations to ensure compliance with part 139 and FAA regulations. Tracked all movements and gave appropriate directions to the pilots.. Inspected the ground for obstacles, including vehicles.
Customer Service Assisted passengers with any complaints with the airport authorities. Reserved hotels and rental cars for passengers and pilots. Arranged shuttle services and limousine transportation. Established and maintained positive working relationships with airport tenants and their employees. Acted as an information liaison between public, tenants, and the Birmingham Airport.
EMPLOYMENT HISTORY Birmingham Airport Authority (KBHM), Birmingham, AL Operations Management Jul 2010 - Present Birmingham Airport Authority (KBHM), Birmingham, ALOperations Supervisor Jun 2008 - Jul 2010 Birmingham Airport Authority (KBHM), Birmingham, AL Operations Specialist Jan 2008 - Jun 2008 Corporate Flight Management (KJVN), Nashville, TN Line Service Technician ; May 2006 - Dec 2007 EDUCATION Tennessee State University, Nashville, TN DATE Bachelor of Science in Aeronautical and Industrial Technology Emphasis in Aviation Management TRAINING & CERTIFICATIONS AAAE Airport Security Coordinator Nov 2009 Embry Riddle Wildlife Hazard Management Oct 2009 AAAE ASOS Training School Jun 2008 MEMBERSHIPS & AFFILIATIONS Science, Engineering, Mathematics and Aerospace Academy (SEMAA), Volunteer Tennessee State University Aeronautical and Industrial Technology Advisory Board Member SKILLS Proficiency in Microsoft Office Suite Teamwork Excellent Communication Skills Flexibility Analytical Thinking Problem Solving
