The Tata Group of Companies has ever believed strongly in the construct of collaborative growing, and this vision has seen it emerge as one of India 's and the universe 's most well-thought-of and successful concern pudding stones. Over 395,000 people worldwide are presently employed in the seven concern sectors in which the Tata Group Companies operate. It is the largest employer in India in the Private Sector and continues to take with the same committedness towards societal and community duties that it has shown in the yesteryear.The Tata Group of Companies has concern operations ( 114 companies and subordinates ) in seven defined sectors - Materials, Engineering, Information Technology and Communications, Energy, Services, Consumer Products and Chemicals.

Tata Steel with its acquisition of Corus has secured a topographic point among the top 10 steel makers in the universe and it is the Tata Group 's flagship Company. Other Group Companies in the different sectors are - Tata Motors, Tata Consultancy Services ( TCS ) , Tata Communications, Tata Power, Indian Hotels, Tata Global Beverages and Tata Chemicals.Company Profile:Tata SteelA once known asA TISCOA andA Tata Iron and Steel Company Limited was established in 1907 by Shri Jamshedji Nusserwanji Tata. It is the universe 's 7th largest steel company with an one-year petroleum steel capacity of 31 million metric tons. It is the largest private sector steel company in India in footings of domestic production and it is graded 410th in Fortune Global 500.

Tata Steel is besides India 's second-largest and second-most profitable company in private sector with amalgamate grosss ofA 132,110A croreA ( US $ 29.33 billion ) A and net net income of overA 12,350A croreA ( US $ 2.74 billion ) A during the twelvemonth ended March 31, 2008. Tata steel is the 8th most valuable trade name harmonizing to an one-year study conducted by Brand Finance and The Economic Times in 2010.Its chief works is located in Jamshedpur, Jharkhand ; nevertheless it has its workss all over India and across the Earth.

With its recent acquisitions, the company has become aA multinationalA with operations in assorted states. The Jamshedpur works contains the DCS supplied byA Honeywell. The registered office of Tata Steel is inA Mumbai. The company was besides recognized as the universe 's best steel manufacturer by World Steel Dynamicss in 2005. The company is listed onA Bombay Stock ExchangeA andA National Stock Exchange of India, and employs approximately 82,700 people ( as of 2007 ) . The company ever tries to supply good services to the stakeholders and better the quality continuously through improved inventions.

The company has confined mines at Noamundi, Joda, West Bokaro, Khondbond and Katamati spread over West Singhbhum territory of Jharkhand and Keonjhar territory of Orissa.Tata Steel West Bokaro:West Bokaro is a little confined mine of Tata Steel. It came into being in 1976. The concern aim of WB Division is to bring forth clean coal at optimal cost for confined usage in the steel works of Tata Steel at Jamshedpur. The scheme is to cut down Ash with minimal loss of output so that quality of coal improves and yet the cost is good vis-a six imported coal. The primary merchandise of WB is the metallurgical class coal ( besides called CC ) , for Coke Ovens, which converts coal into coke for usage in the Blast Furnaces.

The type of coal sedimentation in WB is that of medium class metallurgical coal incorporating a really high per centum of Ash.West Bokaro has 4 functional coal mines i.e. Quarry A, B, C, D and SEB ( South Eastern Block ) . To treat this coal it has three washeries. It has its ain power coevals works which uses the ash produced from the washeries.

It has other sections like coal benefication, electrical, Natural stuffs, undertakings and planning, Accounts, Town care etc.Problems faced before ERP:The West Bokaro Division of Tata Steel is chiefly into production of natural stuff i.e. coal.

The coal is so processed and sent to Jamshedpur steel works. Everyday it has to manage a big sum of informations like how much coal is mines, what is the quality of the coal, how much overburden is at that place, how much coal has been dispatched etc.Before execution of an ERP procedure, this whole thing was done manually. There was an officer who would roll up all this informations.

Early in the forenoon he would name all the mine incharges about the twenty-four hours 's production and compile it in an excel sheet. This resulted in a batch of jobs like:Mistakes in informations aggregationTime devouringNo proper quality criterionsHigh cost and inefficient systemPoor client relationshipNo proper method of human resource directionEvery section used to work as single units.Solution:Tata Steel decided to alter its concern theoretical account. It adopted a new `` 3-Cs Excellence Model ''

3 - Cesium Excellence Model

Change - Mutate & A ; better continuouslyCost - Ruthless film editing of uneconomical exp.Customer - Strive unrelentingly to construct relationships and influence ingestion

The major alteration drivers were:

Changes were carried out in a specific way to accomplish certain objectives.ATATA Steel adopted new strategic aims:Create wealthCreate civilization of uninterrupted acquisition and alterationAchieve universe category position in services and merchandisesReach the place of the most cost competitory steel manufacturerEstablish industry leading

Cost Decrease

Cost is a sustainable competitory advantage.

Cost was checked in two major countries:Raw stuffLabour cost

Raw Material Cost

Improved sinsters to utilize non merely press ore but besides 'blue dust ' found in mines thereby increasing the life of minesDeveloping the engineering of utilizing medium-coking coal available in India instead than good quality coking coal which had to be imported, through a R & A ; D attempt of 10 old ages.

Cost Refering To Manpower

78,000 employees in late eightiesStarted come offing off work force by few 1000s every year.AThe procedure still continues and the optimal work force figure keeps germinating.Resentment among workers and brotherhoods

Pull offing THE Union

Created consciousness for the approaching alteration by giving illustrations to the brotherhoods.Sent some brotherhood leaders to South-East Asia and Japan to see the high degrees of productiveness.Message given out was 'Better productiveness and better safety ' is good to both direction and workers.

All this could be achieved by being unfastened and transparent to the brotherhoods and handling them good.

Spreading THE PERFORMANCE CULTURE

Started by put ining a new CRM, fencing it and naming it new worksPeoples selected to work had different beds than others, and had net income sharing type fillip.Within 2 to 3 old ages others besides started inquiring for similar strategies.Unions realize that it better to hold few people gaining better than many gaining little sums.

Quality STANDARDS

Adopted many good quality patterns like benchmarking, value technology, six sigma, ISO 9000 etc.AWon JRDQV award in 2001Enticed the workers to be choice witting by. Giving emblems to the members of quality circles.. Acknowledging the adult male of the month..

Convinced the brotherhoods by lending aroundARs.3-4 crore to better the quality of wmployees by acquiring their quarters repaired.Major IT execution:The direction at Tata Steel wanted the package to seamlessly incorporate with its bing information system and farther provide compatibility with its hereafter executions. After an in-depth survey of functionality, cost, clip, compatibility, esteem, operability, support and future organisational demands was done, SAP topped the list of rivals.The execution of SAP package was associated with certain strategic ends in head. With this execution, TISCO wanted to convey forth a civilization of uninterrupted acquisition and alteration.

This would enable TISCO to accomplish a world-class position for its merchandises and services and beef up its leading place in the industry. Besides this, TISCO besides wanted the package to ensue in speedy decision-making, transparence and credibleness of informations and better reactivity to clients across all countries.The major IT implementations which took topographic point are:Assorted sections were SAP has been implemented are gross revenues, Production, Finance and Accounting, Planning System, warehouse direction, human resource planning.Lotus Notes is used for document direction.All inside informations are available on the cyberspace every bit good as the intranet.

Videoconferencing is used to pass on across geographicss.The way was set to accomplish success through SAP. All the subdivisions, which had immense Numberss of minutess and complexness, were identified as a HUB while the smaller subdivisions along with the cargo agents were defined as SPOKES which were attached to these subdivisions. In January 99 the squad from TISCO was decided and christened 'TEAM ASSET ' an acronym for Achieve Success through SAP Enabled Transformation.

The TEAM ASSET had two simple maxims:Go-Live day of the month - 1st November 1999There are merely 24 hours a twenty-four hoursPreparatory undertaking forces activities were conducted and nucleus concern procedures were mapped to SAP faculties. Besides another parallel activity called 'Change Management ' was initiated within the company. The premier aim of 'Change Management ' was to make out to people involved non-directly in the undertaking to advise them of the developments taking topographic point.Tata Steel planned a big-bang attack of traveling unrecorded with all the faculties at the same clip, in merely a span of eight months. Driven against the velocity of clip, the gait of execution was fast with all activities backed by a batch of idea procedure and punctilious planning.

On 1st November 1999 Tata Steel pulled off a large knock with execution of all SAP faculties at one go across 46 countrywide locations, as per the set deadline.

Improvement in the system:

With the execution of IT things have become more simple and convenient. Now all the information of the mundane production is collected automatically. The procedure is now faster and error free. Integration with the other sections has now become simpler. After the execution of ERP, the consequences have improved drastically.

Close to Rs 40 crore has been spent on its execution and had saved around Rs 33 crore within a few months. The work force cost had besides reduced enormously. The delinquent outstanding had been brought down. The stock list transporting cost had drastically deflated. With the execution of SAP, there has been efficient direction of resources and hence a batch of cost nest eggs has been done.

With SAP 's solution Tata Steel can now update their clients on a regular basis and supply better services therefore bettering the client relationship and has better client direction across the state. It has helped in efficient and faster determination devising as all the information is now available online. Besides streamlining the concern procedure, it provides consistent concern patterns across locations.

Data Center:

The chief informations centre is located in Jamshedpur. The reproduction of it is maintained in every distant location. It can be depicted in the undermentioned pictural signifier:

DATA SERVER

( JAMSHEDPUR )

VSAT web

HEAD OFFICE ( KOLKATA )

WEST BOKARO

JODA

JAMADOBA

Distant LOCATIONS

IT execution in other sections:

West Bokaro division of Tata Steel runs its ain infirmary.

Earlier there was no IT execution at that place for out-of-door patient section. There would be long waiting lines of patients outside the physician 's cabin. Often the physicians were non cognizant of the medical specialties that were non available in the infirmary. All these things used to make a batch of confusion and was besides clip devouring.But late the whole OPD ( out-of-door patient section ) of the infirmary was computerized.

It has been linked to the personal Numberss of the employees. Now the employees can merely login to their history and take and appointment with the needed physician. They will be given a nominal figure and the same petition will be reflected in the history of the requested physician.The Doctor while handling the patient can see his full profile and medical history and all the medical specialties which he had been before prescribed.

The record of the available medical specialties is besides seeable to the physician. So he can order medical specialties consequently. Equally shortly as he prescribes some medical specialty to the patient, the same is reflected to the subdivision from where the patient has to take the medical specialty. Now whole system has become really simple.

Patient does non hold to wait for the physician nor has to stand in waiting lines to roll up medical specialty.Therefore I saw that with the simple execution of IT the whole system changed wholly.Proper records of the patients can be maintained.Inventory direction of the medical specialties became simple.No long waiting lines.Time salvaging