countertransference and the expert therapist, this study looks at how beginning therapists rate five factors theorized to be important in countertransference management: (I) anxiety management, (2) conceptualizing skills, (3) empathic ability, (4) self-insight and (5) self-integration. Using an adaptation of the Countertransference Factors Inventory (CFI) designed for the previously mentioned studies, 48 beginning therapists (34 women, 14 men) rated 50 statements as to their value in managing countertransference. Together, these statements make up subscales representing the five countertransference management factors. Beginners rated the factors similarly to experts, both rating self-insight and self-integration highest. In looking at the personal characteristics which might influence one's rating of the factors, males and females rated self-insight and self-integration highest. As months in personal and/or group psychotherapy went up, the factors' ratings went down, and an even stronger negative correlation was found with age.

Generally, beginners rated the factors higher than the experts. Beginners who are older and/or have had more therapy rated the factors more like the experts. The word countertransference was coined by Sigmund Freud in approxirnately the year 1901, at the dawning of psychoanalysis. In classical psychoanalysis, transference was seen as a distortion in the therapeutic relationship which occurred when the client unconsciously misperceived the therapist as having personality characteristics similar to someone in his/her past, while countertransference referred to the analyst's unconscious, neurotic reaction to the patient's transference (Freud, 1910/1959). Freud believed that countertransference impedes therapy, and that the analyst must recognize his/her countertransference in order to overcome it.

In recent years, some schools of psychotherapy have expanded the definition of countertransference to include all conscious and unconscious feelings or attitudes a therapists has toward a client, holding that countertransference feelings are potentially beneficial to treatment (Singer & Luborsky, 1977). Using more specific language, Corey (1991) defines countertransference as the process of seeing oneself in the client, of overidentifying with the client or of meeting needs through the client. Common to all definitions of this construct is the belief that countertransference must be regulated or managed. If unregulated, a therapist's blind spots may limit his/her therapeutic effectiveness by allowing clients to touch the therapist's own unresolved areas, resulting in conflictual and irrational reactions.

With greater awareness of the motivating forces behind one's own thoughts, feelings and behaviors, the therapist is less likely to distort the therapeutic relationship. Indeed, because countertransference originates in the unconscious, the more the therapist is able to bring into conscious awareness that which was hidden in the unconscious, the less he will find that his patient's material stimulates countertransference reactions. (Hayes, Gelso, Van Wagoner & Diemer, 1991, p. 142) Nonfacilitative countertransference is not just the passive act of misperception. It occurs when, as a result of the misperception, the therapist's response to the client is based on his/her own need or issue rather than that of the client.

Countertransference is an important issue for all therapists. Beginning therapists often address the issue in class sessions, groups and supervision, as well as in impromptu discussions. Generally, no therapist wants his/her unresolved issues to cloud the therapeutic process. Being in personal therapy and supervision are two ways a therapist can bring issues to conscious awareness and deal with countertransference (Fromm Reichmann, 1950; Gelso & Carter, 1985; Heimann, 1950; Reich, 1960), but are there other ways? Are there specific personal characteristics which enable the therapist to deal successfully with countertransference reactions? Although little theory and research address these issues, Hayes, et al. (1991) and Van Wagoner, Gelso, Hayes and Diemer (1991) studied the personal characteristics that therapists believe assist them in the management of countertransference.

The five therapist qualities theorized to assist the effective management of countertransference were (I) anxiety management, (2) conceptualizing skills, (3) empathic ability, (4) self-insight and (5) self-integration. Using these studies as an anchor, this study looks at how beginning therapists rate the effectiveness of the five qualities in helping them manage countertransference, and it explores whether gender, age and months in individual and/or group psychotherapy Word Count: 660