This essay will explain the management process of a Steinway grand piano. More specifically I will discuss in detail the elements of their subsystem, how the company uses the transformation process as inputs and outputs into the environment.
Additionally, I will discuss the companies behavioral and operations principles as well as the contingency and universal perspective. The creation and components of a unique Steinway grand piano consists of numerous subsystems that systematically work together within a larger system.Since it’s inception the company has had a system in place while they assembled the grand piano paralleled to the essential departments that completed the entire process. According to what the vignette tells us without the financial department and their accuracy that ensures money is available and all the checks and balances are clear the company will not be able to provide the materials to build the pianos or more importantly pay the laborers to ensure production goes smoothly.
The approximate cost for this finished product is anywhere from $45,000 upwards to $110,000. The cost of this piano weighs heavily on the financial department and they need to ensure that they provide the proper materials and the required labor to guarantee the promised quality product Steinway and Sons offers to the consumer. The marketing department will be the team that sells this one of a kind product. In my eyes this department has the easiest job since the reputation of a Steinway piano sells itself.
Then you have the management department that will oversee all of the distinct departments and make certain that each one is running like a well-oiled machine. To safeguard that every department is running smoothly each subsystem will have managers that will keep their specific department on target. Another component to the grand piano is the “case” or the “piano shape”, this is the actual first step when it is time to assemble the piano. Without the expertise of the craftsmen involved this essential step would not be possible. This particularly falls under the immediate supervision of a target department.
Without these managers you’re running a risk of slowing down the process, which will immediately effect the financial, management and marketing departments. One can easily summarize Steinway and Sons their systems perspective organization by highlighting their inputs from the environment, the transformation process and their outputs into the environment. Natural material, workmanship and high tech resources are the inputs from the environment that Steinway and Sons produce. This organization has spent over a century developing patents and techniques to create the ultimate well crafted grand piano.
The result is possible with the culmination of handpicked specific wood, skilled workers with many years of experience, a financial and management department that makes sure all the dots are connected for the same end result, which is to build the finest piano in the world. Steinway and Sons is a company that has maintained a respectable operational process. This could not be possible without the behavioral and operations management has in place. In order to effectively train their skilled workers they deliberately take up to one year for the initial training, which is followed by ongoing hands on preparation.Since they have this methodology in place they are able to continue centuries later to have a steady work flow in place, which is essential for a proper working operational process. Since no process is 100% reliable Steinway and Sons relies on the contingency perspective that they use.
For example if one of their skilled workers is out they immediately prepare and train another worker to familiarize them to their operations system as needed. There universal perspective approach has been by creating and developing 127 patented inventions.These patents allows Steinway and Sons to continue to operate in an industry that sets them apart from the competitors and allows them to consistently produce a superior grand piano. Overall, Steinway and Sons consistently remind us how they have managed to constantly create an instrument that surpasses their competitors without comprising its sound and quality. Despite an industry that is unceasingly changing and becoming more state-of-the-art Steinway and Sons has found a way to blend in this ever changing industry without ever changing the way they practice business.
