Let’s start by explaining what the human resource department/management role is any organization. The human resource department employees, handles organizational developments, motivates employees, trains existing and new hires, performance management, communication, benefits, wellness and safety. When it comes to the human resource department in the healthcare industry they handle some of the same things.The differences is that the human resource when it comes to healthcare is more complex in health care the HR department role is physician and nurse recruitment, personnel management, training and performance monitoring, counseling, state and federal regulation education, workplace safety and sanitation, claim handling and labor mediation.
Human resource management role in the healthcare industry is to improve quality and satisfaction of the patients in their organization those are their primary goal.Also when working for a human resource department in the healthcare industry HR has to deal with many different departments and helping each reach their goals. In recruiting and selecting an individual for a position in the healthcare industry the human resource management team must select carefully. HR has to make sure to hire the most qualified individual for the position because to hire a person that is under qualified can lead to a big liability issue for the hospital or clinic.The department has to evaluate all resumes that are submitted carefully and choose the highest qualified individual and set up an interview. They must also consider the responsibilities that come with the position and consider the specification that is required.
Any wrong hire can lead to a law suit and cost the organization money and their reputation. When it comes to training and development new hires or the original employees HR has to first choose whether to train on the job or to hire an outside agency for the training.Some of the training and development may be new hires learning the rights and rules of the industry and new and recent employees relearning the regulations of HIPPA and OSHA. They will also learn about the importance of patient satisfaction and safety regulations. Employee relations HR have some major functions that they deal with in this category. The human resource department must handle many aspects as the following management consultations, employee consultations, the recognition of their employees, performance management.
With employee relations HR deals with complaint processing, staff facilitation/mediation. They also handle labor relations example contract negotiation, contract administration, grievance processing and more. The goal of employee relations and labor relations is to keep a positive employer/employee interaction, productivity, motivation and morale. In healthcare when dealing with to employee’s compensations and benefits a package/plan must be discussed first and agreed upon before finalizing and signed.Normally a compensation and benefits deal consists of vacation time, paid time off, sick days, salary pay amount, affordable medical, dental and vision plans, healthcare savings account with employer contribution, supplemental life insurance for employees and their dependents. Some may also include development training and tuition reimbursement and annual reviews with new goals.
Many offer 401(K) retirement plans with employer contribution, bonus opportunities, employer paid short and long term disability coverage to their employees.Within a healthcare setting health and safety are important to keep the employee as well as the patients from harm. In dealing with the health and safety of the employees wearing masks, glassed if needed, gloves and coats when dealing with patients depending on the situation. Infection control is important in all workplaces, which means educating on proper hygiene, masking fittings for every staff member every two years to ensure they fit properly. Making sure stress is monitored and that staff is educated to ensure resting and fluids to keep hydrated.
Work place inspections are done and recorded, emergency preparedness is practiced and employees are educated on what to do if an emergency evocation is to happen. In conclusion with any human resource department may it be in healthcare or in any other organization they have to handle may different aspects of the industry. Human Resource is the back of the industry they work for they help in keeping things organized and running smoothly. They are held responsible for any mistake that may occur because they are to me monitoring the in an out of the work environment.
