This chapter presents the project context, which shows the importance of an online reservation system, project description, that focuses on room reservation, objectives of the study, which shows the maln goals and aims why the study Is conducted; scope and limitations, which shows the strengths and weakness of the study and covers the limit or the extent of the study, and significance of the study, that shows the Importance of the study and Its benlflclanes.

International Amadeus Hotel Platform - Central Reservation System Amadeus Hotel Platform is a centralized hotel management solution that transforms oteliers' IT and distribution capabilities. A core component of Amadeus Hotel Platform, the Central Reservation System, Is the central point for distribution of your hotel rooms and services to all desired channels. Built on open-technology architecture, Amadeus Hotel Platform - Central Reservation System allows for unlimited distribution reach and has the scalability and flexlblllty to adapt to new shopping trends.The Central Reservation System's sophisticated technology can support the highest volumes of look-to-book ratios and transactions from any channel.

With the Central Reservation System. you can easily manage and distribute all types of content descriptions and enjoy higher flexibility in rate and inventory settings. The e-commerce solutions for Web and mobile platforms allow guests to shop with speed ” with tailored Information and offers displayed to Increase booking conversions.And for guests who prefer a voice contact, the built-in call center application introduces better ways to service your guest with customized workflows adapted to your sales and marketing strategy. (source: http:// wwwamadeus.

om/hotelit/amadeus-hotel-platform/central-reservation-system. html) National Dagupan Garden and Dagupan Village Hotels are twin hotels nestled in a calm suburban area of Dagupan City away from the hustle and activity of the citys main commercial and business center.The management encountered several problems In reservation like phone call misunderstandings; the management have no clear conversation with the guest over the telephone with regards to the information from the guest. Another Is conflict regarding the availability of rooms, the guest reserves a oom personally without knowing that the rooms are fully booked. Waste of time for the customers is another problem; the guest will have to find another hotel when the rooms are fully booked.The proponents decided to develop a system that will simplify the task of traditional booking.

The proposed system will provide users a unique, spontaneous and easy to use Interface that improves the way people use the web today. Provincial Objectives of the Study 1 . System can add user & determine user levels 2. System can print reports 3. Project can send and verify through email 4. System can reserve a room via online Scope and Limitations of the Study Significance of the Study The project will be a significant endeavor in promoting good work environment in the work place of its employees.

In addition to its benificiaries are as follows: Future proponents. The project will benefit and help the future proponents as their guide. Front desk Staff. The project will help the front desk staff to accomplish the task more easily and it will provide lesser obligation. Customer/Client.

The project will help the Customers to reserve a room easily with less cost of time.