Business Ethics Comprises

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?????? ,????? , 3.?? CASE 2, p316~324 |( )1. |Business ethics comprises | |A) |the laws and regulations that guide behavior in the world of business. | |B) |the morals, values, and customs that guide behavior in general. | |C) |the principles and standards that guide behavior in the world of business. |D) |the obligations businesses assume to maximize their positive impact and minimize their negative impact on stakeholders.

| |E) |the morals, values, and customs that parents teach their children. | | | | |( ) 2. |Social responsibility is | |A) |an organization's obligation to maximize its positive effects and minimize its negative effects on stakeholders. |B) |principles and standards that guide behavior in the world of business. | |C) |a business's responsibility not to pollute the environment.

| |D) |a business's responsibility to manufacture products that function properly without harming consumers. | |E) |charitable contributions made by a business to enhance its image. | | | | |( )3 |Which of the following is not one of the rights spelled out by John F.Kennedy in his Consumers' Bill of Rights? | |. | | |A) |The right to choose | |B) |The right to safety | |C) |The right to be informed | |D) The right to be ethical | |E) |The right to be heard | | | | |( )4 |Business ethics was acknowledged as a field of study by business academics and practitioners in the | |. | |A) |1990s.

| |B) |1980s. | |C) |1970s. | |D) |1960s. | |E) |years prior to 1960. | | | | |( )5.

|Which statement best describes the evolution of business ethics? |A) |From a field of study to theological discussion to recognition of social issues | |B) |From recognition of social issues to a field of study to theological discussion | |C) |From a field of study to recognition of social issues to theological discussion | |D) |From recognition of social issues to theological discussion to a field of study | |E) |From theological discussion to recognition of social issues to a field of study | | | | |( )6. |Before the 1960s, ethical issues related to business were often discussed | |A) |theologically. |B) |economically. | |C) |politically. | |D) |sociologically. | |E) |psychologically.

| | | | |( )7. |The study of business ethics is important to better understand all of the following except | |A) |that a person's own moral philosophies and decision-making experiences may not be sufficient to guide him or her in the| | |business world. | |B) |how and why people make ethical or unethical decisions. | |C) |how to cope with conflicts between a person's own values and those of the organization in which he or she works.

|D) |that business ethics is merely an extension of an individual's own personal ethics. | |E) |how to identify ethical issues that arise in the business world. | | | | |( ) 8. |Individuals' personal ethics play a major role in the evaluation of business decisions only when their preferences or values | |A) |differ from those of their employer.

| |B) |influence their performance in the workplace. | |C) |are unethical. | |D) |are ethical. | |E) |result in negative publicity for their employer.

| | | | |( )9. The ability of a business organization to achieve its business goals is directly affected by whether its behavior is judged to | | |be right or wrong by | |A) |society. | |B) |its union members. | |C) |its employees. | |D) |Congress. | |E) |its competitors.

| | | | |( )10. |An individual with acceptable personal ethics may not be able to handle complex business ethical issues if the individual has | |A) |family concerns. | |B) |an unethical boss. | |C) |limited business experience. | |D) |financial concerns. | |E) |a marketing background.

| | | |( )11. |The study of business ethics in North America has evolved through _____ distinct stages. | |A) |five | |B) |four | |C) |three | |D) |ten | |E) |nine | |( )12. Business professors began to teach and write about social responsibility during the | |A) |1960s. | |B) |1970s. | |C) |1980s.

| |D) |1990s. | |E) |2000s. | | 13. |To be successful, relationships with investors must rest on dependability, _____, and commitment. | |A) |Profits | |B) |Dividends | |C) |Trust | |D) |Confidence | |E) |codes of ethics | |( )14.

Recently, what type of unethical behavior within business has resulted in a significant reduction of trust among the general | | |public? | |A) |Accounting fraud | |B) |Environmentally unsafe practices | |C) |Employee discrimination and harassment | |D) |Defective products | |E) |Bribery | |( )15. |Which of the following is not one of the rewards for being ethical and socially responsible in business? |A) |Greater employee commitment | |B) |Greater employee turnover | |C) |Improved customer trust and satisfaction | |D) |Increased investor willingness to entrust funds | |E) |Better financial performance | | | | |( )16. |Employees' perceptions of their firm as having an ethical climate lead to | |A) |lack of focus on goals. | |B) |negative performance. | |C) |social responsibility.

| |D) |improved relationships with competitors. | |E) |performance-enhancing outcomes. | |( )17. |When employees see honesty, respect, and trust applied frequently in the workplace, they | |A) |feel less pressure to compromise ethical standards. | |B) |observe less misconduct.

|C) |are more satisfied with their organizations overall. | |D) |feel more valued as employees. | |E) |All of these | |( )18. |Investors are concerned about business ethics because they know that misconduct can | |A) |foster stability.

| |B) |improve employee commitment. | |C) |improve customer loyalty. | |D) |lower stock prices. | |E) |raise stock prices. | |( )19. |Most strong organizational climates focus on the core value of placing ________ interests first.

| |A) customers' | |B) |employees' | |C) |stockholders' | |D) |suppliers' | |E) |distributors' | | |Ans:  A | | |Format:  Multiple Choice | | |Page:  21 | |( )20. |In the history of business ethics, the 1990s can best be described as a time when business ethics was | |A) |formalized. | |B) |consolidated. | |C) |institutionalized. | |D) |popularized.

| |E) |marginalized. | | | | |( )21. An ethical issue is a problem, situation, or opportunity | |A) |that harms consumers. | |B) |that harms the environment.

| |C) |that requires society to choose among several actions that must be evaluated as right or wrong. | |D) |that requires an individual, group, or organization to choose among several actions that must be evaluated as ethical | | |or unethical. | |E) |that requires an individual, group, or organization to choose between harming consumers or the environment and earning | | |more profits. | |( )22 |Ethical issues in business are defined by | |A) |customers. |B) |government regulators. | |C) |employees.

| |D) |shareholders. | |E) |stakeholders. | |( )23. |Which of the following statements about stakeholders is correct? | |A) |None of the external stakeholders are primary stakeholders.

| |B) |External stakeholders cannot be primary stakeholders. | |C) |All internal stakeholders are primary stakeholders. | |D) |Coop stakeholders cannot be secondary. | |E) |Secondary stakeholders can be tertiary. | | | | |( )24 |Which of the following does not represent the set of primary stakeholders of a business? |A) |Employees, customers, and investors | |B) |Shareholders, the community, and the media | |C) |Customers, investors, and government | |D) |Employees, investors, and shareholders | |E) |The community, employees, and government | | | | |( )25 |The primary responsibility of ensuring that ethical, legal, and social standards are adhered to within a business rests with | |A) |the investors. | |B) |the government.

| |C) |the management board. | |D) |the employees. | |E) |the customers. | | | |