Of the many organizational models in today’s health care industry, medical service organizations (MSO) are becoming more popular and proving to be ideological. Services provided by medical service organizations manage various parts of health care organizations; including all administrative, billing, and production departments. The purpose of this management is to relieve the burden of the many responsibilities that come with running a health care organization while providing the most cost effective care.Problem Solving In providing their services, medical service organizations must communicate effectively within organizations by involving employees in essential decisions, which may be useful in formulating solutions to problems. Within a medical service organization there are several techniques used to promote employee problem solving and involvement. Presenting techniques like open and honest communication (on every level and within every aspect of the functioning of the facility) strengthens the basis of that organization.
Often, “participative management” occurs when a medical service organization moves to implement such involvement. Through this process, employees of the organization have the opportunity to share in the decision-making processes of the facility by participating in various activities such as open scheduling and survey feedback. Other methods medical service organizations might use to encourage employee involvement can be unit specific and include goal setting, budget making, continuing education training, and rewards programs.Sharing Information and Ideas To help reduce potential communication barriers, Medical service organizations develop techniques for sharing information and ideas. A technique that is growing more and more every day and has become the backbone of many strategies is creating effective teams. Teamwork allows several opinions to be broke down and combine as one.
It encourages individuals to have better time management and quality in knowing other team members rely on their participation.Used within and outside organizations, communication through e-mail allows information to reach all employees or intended recipients at once, which also contributes to effective time management. Taking it on an educational level, continuing education classes is also an effective technique for sharing information and ideas. Bedside reporting is also an effective technique used for sharing information regarding employee patient relationships.
As good as effective techniques for sharing information and ideas sounds, there are some ineffective techniques.Medical service organizations must know the difference in the tone and level of speaking when having a conversation. In using a negative tone, information may not be taken as critical as it is or may be purposely avoided, which potently harms the organization. Being insincere and using jargon are also ineffective techniques of sharing information and ideas. It is almost impossible to understand the concept of details of something if the interpreter is not making sense to the audience.
Ineffective techniques may often leave the patient or audience believing the provider is not clear on what he or she is speaking.Since sharing information is so important within organizations and medical service organizations, let us discuss the effects of technology in doing so. As discussed earlier, e-mail is an effective technique; therefore, internet is an effect of technology on sharing information and ideas. Along with e-mail is social media such as blogs and social networking.
Perceptive organizations create their own Facebook page and use it wisely in sharing information. Appropriate blogs may also gain or offer knowledge based on several circumstances, such as suggested organization techniques.In addition, technology is critical to healthcare improvement from the use of nurses and their capabilities of having instant access to experts. This also allows nurses to have instant access to experts, which in turn, allows more quality care, patient time. Technology use to help staff reach the right person on the day of is also an adequate reason or medical service organizations to use for sharing information. Furthermore, a common technology used within organizations and medical service organizations is an intranet system.
This system networks the office computers in sync and allows for review and assistance at all times. Conclusion In conclusion, medical service organizations offer a ray of services in which today’s health care industry uses for effective problem solving and sharing information techniques. Medical service organizations are becoming the way to run many small and large health care organizations. For their techniques save time, reduce stress, and are cost effective enough that medical service organizations implement them on a day-to-day basis.
