We are Faded the world's largest multinational express transportation company. Problem Statement of Faded HER Department Currently in Faded, we have only paper-based programs to bring out the best In our stuff. We want to make all our paper-based programs to automated programs to ensure that our employees are optimally maximized, so that they can deliver Impeccable Service to our clients who will give us the Profit necessary for Faded to be successful. The manual programs we have are Awards Program and IdeaProgram.
We want to boost our employee satisfaction, morale and engagement in the most effective and efficient way. About USPS SHIPS is a postal service company with an employee size of 707,000 employees located in 80 geographically distributed HER (Human Resources) offices. Summary of the USPS Case Study This case study discusses how USPS recognizes employees' efforts and how USPS provides every employee with equal, readily available and transparent access to information and opportunities in an efficient and effective manner. . 0 Problem Statement of USPS SSP HER offices were doing things old-school way - paper-based programs for managing employee satisfaction and responding to their requests, which proved inconsistency and ineffectiveness.
This pressured the LISPS HER Organization to streamline operations to reduce costs and administrative burdens and thus explored the option of electronic HER suite (err).Objectively, the err suite is expected to raise the HER performance of the SHIPS in several ways: improve the current awarding program, make collaboration easier among employees, and create an automated efficient and fair way to reassign employees and enhance Information accessibility regarding benefits among all levels of employees. 2. 0 Lisp's e-Solutions (the 4 Programs) In aligned to USPS objectives mentioned above, USPS developed and automated four programs: the rewards Program, elodeas Program, reassign Program and lastly the USPS.The benefits USPS gained out of the four automated programs were the following: HER processes were streamlined and standardized across the 80 countries, Saved a lot of time and reduce hassle of HER administrative processes, Abele to moment more effectively for global talent, Improved service and access to data for employees and managers for global access to HER benefits and greater transparency regardless of dispersed location, Provided real-time data and information to allow decision-makers to spot talents and manage the workforce more effectively, Enabled HER to transform so it can play a more strategic role in the business.
Only by understanding the users/customers of the Human Resource Information System (HAIR) , the technical possibilities, the software solution parameters, and the systems implementation process can increase the probability that the completed software installation or integration will adequately meet the needs of the Human Resource Management (HARM) function and the organization. USPS has identified the critical and the core aspects of capitalizing human capital.The programs they have automated are significant changes to boost employees' morale. Each of the program implementation has led to implement another program like a systematic waterfall approach.
The procrastination of programs implementation is a critical component for executing such big technological changes across the company and USPS has done well as a non-technological company. USPS has understood what its people- employees' urgent needs and demands are and have implemented the right programs for employees to work effectively. 1. E-Awards Program e-Awards program uses information technology to automate the collection of performance data making nomination and approval processes much easier for managers.
As availability of real-time data, managers are now able to provide more Emily feedback, which motivates superior service and eventually satisfying and encouraging employees to work harder. 1. 2 IDEAS Program e-IDEAS program encourages innovation, creativity and increases employee engagement, as employees now feel more enthusiastic to submit new ideas via online.USPS has received 850 new ideas within the first nine months of implementation. This automated program helps USPS to develop its employees' talent and innovation and make employees feel valued as employees are awarded for brilliant ideas via the e-Awards program. In addition it facilitates as an encouraging venue for employees to make a positive difference in their own Jobs and as well as improve the performance of postal service.
This is a sustainable well-integrated and packaged program for developing and managing employees' talent and innovation, which is a viable strategy.USPS has not only focused on recognizing employees' efforts and developing employees' talent but has moved one step ahead of retaining employees by giving them vast opportunities to pursue other Job openings within the company geographic locations. Erasing program is an online platform for employees to access opportunities anytime in the most convenient, and standardized manner, which ensures fairness of selection process is maintained with high regards.This program helps to prevent employees to Job-hop to other companies and also they have more flexibility and freedom to do what they love to do, enabling continued employment and Job/career advancement.
1. 4 Benefits online Program One of the most significant changes of USPS has been the "demagnification" of HER data - rapid expansion of access to such data by different groups within the organization. Today USPS has diverse range of employees and with technology enabling HER systems and infrastructure; USPS has managed to allow access benefits information to specific targeted users with different individual needs.In addition to meeting the needs of diverse user categories, the program also has been designed in such a way that it can accommodate several methods of accessibility rights and authorization to access the benefits information.
