Communication technology is a necessity for human interaction. It plays an important role in acquiring and disseminating information. Regardless of time and boundary, technology helps provide information for the decision making process. Communication technology is important in the human civilization process. At the end of this topic you should be able to explain the importance of communication technology, define communication technology, explain its impact and influence, explain its influence on education, business and economy, government, society and globalization.

You should also be able to explain the use of technology in interpersonal communication. Definition of communication technology Rogers (1991) defines communication technology as “the equipment, the structure of an organization and the social values that have been experienced by individuals when collecting, processing and exchanging information with other individuals. ” Zeuschener (1997) defines information technology as “a body of tools, machines, materials, techniques and processes used in human interaction for sending and receiving messages. ”

Marcell (2000) defines information technology as a “complex and heterogeneous set of goods, application and services used for producing, distributing, processing and transforming information. ” Akhtar, Kumar and Gregson (2000) say “ information and communication technology include satellite broadcasting networks, televisions, video, digital radio, internet, extranets, wireless communication devices, as mobile phones etc. ” All these play an important role in connecting the people of the world and enabling an effective communication process. Phases of development of communication technology

Writing phase Printing phase Telecommunication phase (telegraph, telephone, radio, TV) Interactive phase (interactive technology like the computer). Competencies in communication technology As owners of communication technology we must be fully equipped with skills in order to fully utilized technology to fulfill our needs. There are four basic skills in mastering technology: •Skills of mastering technical functions •Skills of selecting the communication technology •Skills of implementing the communication technology •Skills of evaluating the communication technology

The impact and influence of communication technology The impact of influence of communication technology will be studied from the intrapersonal communication, interpersonal communication, small group communication and public communication aspects. Intrapersonal communication and communication technology How does communication technology effect your intrapersonal communication from the aspect of self-concept, self-esteem, self-perception and self-exposure. Self-concept is about how you feel about your self, your strength, weakness, ability. , etc.

Whatever feelings you have is indirectly affected by communication technology so much so that you may not realize it. One common example is when you are in the chat room on the internet. How do you present yourself? You may be presenting yourself very different from who you are in real life. How you view yourself with regard to when using technology shows the effect of information technology on your intrapersonal communication. Self-esteem is the value you place on yourself. The ability to use information technology, better than others, has an effect on your self-esteem.