The target was the IT Manager of the Nestle Pakistan Company. Our research focuses on Job Analysis part of Human Resource Management. The primary source of data was questioner and an interview guideline for the IT manager and its subordinates. We got the secondary data from the Brochers and the Internet. We uses a five phase model for our findings which helped us in observing these things.

HRM is at the heart of how innovative and productive things get done within work organizations, those who need to be aware of how to use language and behavior, to arouse in followers a desire to direct effort into activities that benefit the organization and themselves. It is difficult to find the key that unlocks people's motivation to work, but there are several distinct elements that motivate people. Using HRM techniques can improve quality, productivity and customer service.

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Research indicates that employee satisfaction leads to good service which in turn leads to customer satisfaction resulting in increased company performance. This report will hopefully be of interest to all those people who have either started or are considering to start working on the topic of HRM, especially that of Multinational Firms. ACKNOWLEDGEMENT The writing of this research report would have never been possible without the active support of many people, and by the collective efforts of many to whom we owe innumerable debts.

First of all we would like to thanks to Al-Mighty ALLAH who strengthen us to complete this report. Secondly we are grateful to our course instructor Cdr. Azhar Nisar for providing us an opportunity to write this report under his highly valuable guidance that is always available to us. Without his cooperation we would not have been able to complete this report. Furthermore we would like to thank our parents and Zulfiqar Paracha and Muhammad Ismail Paracha who have given their valuable time and suggestions in the preparation of this report.

Government contracts dried up following the cessation of hostilities, and civilian consumers who had grown accustomed to condensed and powdered milk during the war switched back to fresh milk when it became available again. In 1921, the Company recorded its first loss. Rising prices for raw materials, the worldwide post-war economic slowdown, and deteriorating exchange rates deepened the gloom. The effects of the onset of World War II were felt immediately by Nestli??. As in World War I, production and sales rose in the wartime economy:

Nestli's total sales jumped from $100 million in 1938 to $225 million in 1945. As the end of the war approached, Nestli?? executives found themselves unexpectedly heading up a worldwide coffee concern, as well a company built upon Nestli?? 's more traditional businesses. For the first time since the 1920s, the Company's economic situation deteriorated as the price of oil rose and growth in the industrialized countries slowed. In addition, foreign exchange rates deteriorated with the French franc, dollar, pound sterling, and mark all losing value relative to the Swiss franc.

Finally, between 1975 and 1977, the price of coffee beans quadrupled, and the price of cocoa tripled. As in 1921, the Company was forced to respond quickly to a radically changed marketplace. Having originally begun operations in 1979, the factory was producing UHT milk, Butter, Cream, Desi ghee and FROST by 1988. After Nestle acquired interest in the company Nestle drew up an ambitious portfolio of expansion plans. With the passage of 22 years Nestle Pakistan has introduced 35 different products in Pakistani market. Thus the era of growth which has begun in 1981 is still on the move.

Nestle Pakistan entered the export market in 1993 with the export of infant cereals to Afghanistan. In 1994 export to Afghanistan was expanded to products to Urban consumers, it helps in arresting environmental degradation caused by the influx of cattle in to towns. The Future Nestle Pakistan has experience excellent growth. For the year ending December 2002 its turn over is experience to exceed over rupees 7. 7 billion. Given the under-developed nature the food industry in Pakistan and its entry in to new food categories, Nestle Pakistan is confident to achieve sustained growth in the years ahead.