Improving the cultural sensitivity of your workforce is crucial in today's multicultural environment. This will help prevent conflicts between your employees and make your company better adapted to dealing with clients from different cultures. You can build cultural awareness in your workforce through formal education classes and the informal recognition of other cultures at your company. Building an environment that encourages discussion and teamwork also reduces cultural issues.
A key step to increasing cultural sensitivity at your company is building the cultural knowledge of your workforce. You should lead by example and see what you can learn online or through books. Encourage your employees to do the same. Consider holding training classes to teach your employees about the practices of other cultures. Frame these classes as a way for your staff to better understand how to deal with working in a multinational world and don't just focus on the cultures of your employees.
In addition, The earlier you address any cultural conflicts among your staff, the less damage that will be done to your productivity. Encourage your employees to come to you if they are having any problems. If conflicts arise, make sure to be nonjudgmental and allow all employees to voice their concerns equally. If your employees know they can come to you with a problem, cultural issues will be addressed sooner. This will prevent employees from hiding conflicts that can grow into bigger problems. Next, Celebrate Diversity.
Anything you can do to celebrate the diversity of your workforce will help increase cultural acceptance. Make an effort to recognize the holidays of other cultures to show your workers their cultures are being recognized. This can be as simple as a company wide email or a notice in your company's news bulletin. Consider hosting a staff dinner with the theme of cultural awareness. Encourage your employees to bring a dish that represents their culture. Introducing your staff to the traditions of others will make them more sensitive to cultural differences.
Besides that, Strengthen Company's Teamwork. Cultural conflicts between your employees may be a manifestation of other problems. If your workers have a strong sense of teamwork and are driven to meet your company's goals, cultural conflicts should be minimized. Your employees will be too focused on getting their work done to dwell on cultural differences between each other. Building teamwork and a sense of company pride in your employees indirectly will reduce any cultural conflict.