Job Satisfaction plays a vital role in the operation of the firm. It is primarily responsible in keeping the employees because an organization would be nothing without its people. Job satisfaction is something that gives employee a rush every time a new assignment or project comes his/her way. Job Satisfaction is directly proportional to the feelings of happiness and contentment in the minds of employees about their jobs. The following review of related literature is divided into five factors affecting job satisfaction, namely:
1.Satisfactory salary 2.Personal Development 3.Recognition and Encouragement 4.Meeting of goals 5.Working Conditions
This one would be the most basic factor that leads to taking up a job because it is the means to an end theory. Edwin A. Locker's "Affect Theory” states that job satisfaction refers to what one wants in a job and what one has in a job. It is obvious that a person will be satisfied if he gets what he wants. The pay that one gets and the growth pattern of that pay - periodic intervals for an appraisal or employee performance based appraisal will influence the job satisfaction to a great level. If the employee is happy with his pay, it will show in his work by increasing his productivity.
Personal Development Other than the salary factor, job satisfaction factors statistics show that any worker will thrive in an environment that provides constant challenges. There needs to be something that keeps him on the go, constantly having to think and use his thinking powers and his skills, education and expertise to reach a solution. A job that is not monotonous and provides for a challenging environment that allows an employee to prove herself over and over again leads to greater job satisfaction.
Recognition and Encouragement "Dispositional theory" put forth by Timothy A. Judge establishes a direct link between self-esteem and believing in one's talent as dispositions leading to job satisfaction. A job that has a good evaluation system whereby the employee's work is duly recognized and he is therefore encouraged and motivated to continue contributing to the firm is one of the major job satisfaction factors as well. An employee who knows that his efforts will be duly recognized with praise or by providing better opportunities for the future will find his job much more satisfying than someone who has lost interest in work or finds it a task because no matter what the amount of effort he puts in, no one even takes cognizance of the same. Thus proper recognition and encouragement are important factors to look into.
The "Two factor theory" proposed by Frederick Herzberg states that motivation and hygiene factors contribute to satisfaction. Employee motivation means the desire to perform well and emerge victorious in every task and hygiene refers to company policies, pay packet and working conditions.
Meeting of Goals There are certain goals that every person has formulated for himself. These goals have to do with professional growth. A job that provides for opportunities such that there is a scope for his goals to be met will naturally provide greater job satisfaction than one which forces him to be stuck in a rut.
Working Conditions The ergonomics in the workplace which includes the working conditions like lighting, space and other such and such as well as interpersonal and intra-personal relations with fellow colleagues, management and other authority figures also plays a major role in determining the degree of job satisfaction. If there is mutual respect and regard among employees and management as well as among employees themselves, it will show in the work. A person will want to go to work if he enjoys being with the others there and they provide for an encouraging environment. In short if there is good workplace communication as opposed to negativity and job stress due to miscommunication or other problems in the workplace.
In a study of Borkar on Job Satisfaction Factors (2010), it can be gleaned that there are several job satisfaction factors we can see. And each of them plays a major role in determining how happy and satisfied the employee is with his job and overall duties. Job satisfaction cannot come about if due importance is not given to these job satisfaction factors and that will in turn have a direct effect on the performance of the employee. So if you want your business to prosper, make sure that the employees are happy.