Self-awareness- recognizing your full range of emotions and knowing your strength and limitations. ; Self-regulation- responding skillfully to strong emotions practicing honesty and integrity, and staying open to new ideas. ; Motivation- Persisting to achieve goals and meet standards of excellence. ; Empathy- sensing other people's emotions and taking an active interest in their concerns. ; Skill in relationships- Listening fully, speaking persuasively, resolving conflict, and leading people through times of change.

How to develop emotional intelligence: ; First step: Name your emotions. Naming your emotions give you power. When you name an emotion you gain perspective. ; Second step: Accept your emotions. Accept all of them! It can be challenging because emotions can be good but they can also be bad. ; Third step: Express your emotions. Speak without blaming others for the way you feel. Start by saying "l" messages. ; Fourth step: Respond rather than react. You can do this by starting to move from mindless reactions to mindful actions. ; Fifth step: Make decisions with Emotional intelligence.

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Use your "gut feeling" to tell when an action might violate your values or hurt someone. Just think of emotions as energy. Collaborating for success: ; Collaborating for success means to work on teams. Not all the teams are the same. Use some of this information to make your team create a difference. ; Start by bringing lessons from the past: With your team share your best and worst experience. Then make agreements on how to prevent the problems you had with your old team(s). ; Apply cycle of learning to teams: (from chapter 1) in your team there is a lot of efferent ways of learning styles.

Turn that into a positive strength in your team. ; Get involve and commit to its purpose. ; Think about which agreements and actions will help the team. ; Listen to what other team members say and stay open to new ideas. ; Make clear decisions and take prompt on doing. ; Share roles: begin by choosing a leader with vision and charisma and expertise. ; Even out the workload: ask other team members to do the work you been doing.