Abstract Kudler Fine Foods are based out of several locations out of the state of California – the driving objective if for Kudler Fine Foods is to accomplish maximum profit by way of providing quality products at competitive prices to other competitors. Kudler Fine Foods has plans for future growth by expanding of the services by a sharpening the efficiency of their operations.
Kudler Fine Foods also like to increase loyalty and profits to their organization and has been interested in developing a system to track customers purchase through frequent shopper program to award loyalty points for redemption. Introduction In order to start this process Kudler Fine Foods will need certain elements that must be deployed before hand; we will be discussing the legal, ethical, and security consideration for the development of this program to launch.
Upon customer agreement to participate in the frequent shopper program through the signing of this membership agreement, the customer and Kudler Fine Foods are legally bound to adhere to the terms of service indicated in the membership agreement and should provide details concerning of what is expected of both parties involved, including how loyalty points are obtained, delivered, and redeemed. Security Concerns IT security policies need to address the customers concerns in regards to handling their personal information with a third party.
Customers must be reassured their personal information will be secured in the organizations database. Kudler Fine Foods management will need to be conscious of the implementation and maintain security, ethical standards, privacy policies, and internal control to provide reasonable assurance of successful operations and dependable financial reporting. Kudler Fine Foods need to have an effective IT security program, develop security policies, and provide training to make certain every person is informed of and understands the security policies. Also put into action monitoring procedures, training, and enforcements.
Kudler Fine Foods main security policies should include but not limited to confidentiality of all data is to be maintained through discretionary and mandatory access controls. Access to data on all laptop computers is to be secured through encryption or other means, to provide confidentiality of data in the event of loss or theft of equipment. Data may only be transferred for the purposes determined in the organization’s data protection policy. Passwords must consist of a mixture of at least 14 alphanumeric characters, and will be changed every 60 days.
To prevent the loss of availability of IT resources measures will be taken to backup data, applications and the configurations of all workstations. The IT managers will verify that the latest virus protection will be updated on all of the computers and the anti-virus policies and procedures will be reviewed regularly. Ethical Concerns The frequent shopper program is subject to a certain degree of ethical considerations, it has been determined that the customer’s privacy will be under close evaluation in order to maintain a high degree of privacy and a overall good practice of integrity.
The e-commerce has established that we will follow procedures with the protection of sensitive and personal data for our corporation and also the individuals who are considered to be our customers. Kudler Fine Foods managers will be aware of the ethical policy and make sure the employees are in strict compliance with the policy. Managers should have the ethical policy visible for all employees to read and adhere to the policy.